All reviews of N. Williamson

  • Review about: goop

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Order experience disappointment

    I recently had a really frustrating experience with the customer service at this place. I tried multiple times to reach out about my order, but no one ever got back to me. Emails went ignored and phone calls went unreturned. It made me feel really irritated and like they just didn't care about me as a customer.<br><br>Not only did I have no luck getting help from customer service, but returning items was a hassle too. Having to pay for return shipping plus not getting any response when I tried to cancel an order just made me more and more unhappy.<br><br>And to top it off, a lot of the stuff on their website was way more expensive than at other stores. The high prices only made me more frustrated with the whole situation.<br><br>Overall, my experience with this order was really disappointing and made me feel like they really didn't have my back as a customer.