All reviews of Naomie Jacobs
Review about: Only Natural Pet
Venison Jerky Treats
I recently splurged on some venison jerky treats for my dog's birthday, paying a whopping $300. I was pumped to treat my furry buddy to her fave flavor, but sadly, the treats were hard as a rock and were set to expire in just a few weeks. When I got in touch with customer service to chat about a return, I was shocked by their lack of care and professionalism. They not only made me foot the bill for shipping back the stale treats, but they also went ahead and axed my upcoming dog food delivery without even asking me. And then, to top it all off, they sent me a bunch of wild emails claiming I used some coupon that I had never even touched. It was clear as day to me that they cared more about their profits than keeping customers happy and making sure my furbaby was good to go.