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Disappointing return process
I was actually pretty surprised when I saw that I got hit with a 4€ charge for my return, coming out of my refund. I asked about it, and they said it was for the return costs and to help out the environment. It would have been nice if they had mentioned this charge earlier, instead of dropping it on me out of nowhere. There was nothing about it in the ordering process or on the delivery note when it came to "Refund and Return" instructions. I think it's pretty shady to not tell customers about stuff like that. Plus, they say you can't return online purchases in-store, which I guess is good for the environment. But the way things went down just left a bad taste in my mouth, and I won't be buying from them again.