All reviews of O. Moen
Review about: PacSun
Large order with missing items
I just made a big order from this company and got two packages with some stuff missing - like eight items in total. I reached out to customer service, and they told me to email a lady named Jane with all the details about what's missing, like SKU numbers and prices. But when I got a response back on a Sunday, it wasn't great. They basically said I should file a police report because the weight of the packages matched what they sent. I'm super bummed and annoyed that they couldn't help me out better.