All reviews of O. O'Connell
Review about: Gilt
Broken glassware, incorrect delivery address
Gilt really messed up my recent orders. They shipped my fragile glassware in the worst way possible, so both orders showed up broken into a million pieces. Then they somehow got the delivery address wrong on another order. And to make matters worse, FedEx, the company they used to ship, is also unreliable. When I called customer service, they just told me to hang tight and wait a whole week before they could fix anything. I definitely won't be shopping on that site again.