All reviews of Orland Jakubowski
Review about: GreatCall
Cell phone for elderly grandmother
I just bought my grandma, who's almost 80, a cellphone from your company for emergencies only, since she hardly ever leaves her house. But her bill keeps going up even though she's always on WiFi and only using it for simple things like calls. Last month it hit $480, which is way too much. I've tried talking to customer service a bunch of times, but haven't gotten anywhere. It really stinks to see the company treating elderly customers like my grandma so poorly.