All reviews of Otha Schamberger
Review about: Woolrich
Winter coat
I bought a winter coat from this company recently, and let me tell you, I'm so disappointed with the whole process. They say they have free returns, but when I tried to send back my item, I got hit with a big shipping fee to send it all the way to Italy where the return address is. It not only cost me more money but also caused a lot of unnecessary trouble with paperwork for customs. And now, my item is stuck in transit because the EU customs can't reach the company. I'm really worried that I'll miss the deadline for returns and that Woolrich is just trying to avoid giving me a refund. It seems like that was their plan all along.