All reviews of P. Beier
Review about: Le Creuset
Full dish ware set
I recently bought a whole set of dishes from this company, thinking it would be cool to get the company’s warranty protection. However, I had a really bad experience with the ordering process and customer service. I placed my order, got confirmation that it had shipped, and then waited weeks without getting the package. When I checked the shipping tracking, I found out the product was actually out of stock and had never been shipped. It was really disappointing and frustrating because I had not been told this before the email saying it had been shipped. The lack of communication and transparency was so disappointing. On top of that, I wasn’t even given the choice to pick a different color or preorder the set I wanted, which made me feel like there was no solution to the problem.