All reviews of P. Powlowski
Review about: InTheSwim
Purchased pool supplies
I recently bought some pool supplies from this company and man, let me tell you, it was a real letdown. I've been a happy customer in the past, but this time was not great. After I made my purchase, I noticed I got charged twice for the same thing. When I tried to get in touch with customer service, I got some real unhelpful folks who didn't seem to know how to fix the problem. It was frustrating to find out they were outsourcing their phone support abroad, which made for some bad communication and no real solutions. On top of that, I never got a confirmation email for my order, and the shipping took forever. All in all, this experience has me thinking twice about shopping with this company again.