All reviews of Patricia F.

  • Review about: Superga

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    size 8 woman's classic black Cotu

    Instead they sent me size 8 Men's Cotu. While shopping online I used FIlters for only Woman's shoes & brought me to the page that displayed this shoe, so I ordered it in my size. This was a "final sale, however, not a problem if they sent a woman's shoe. . Attempts to return via online was not allowed, live chat, no response. E-mails explaining the issue, fell on deaf ears, responses were scripted and obvious the person responding did not read my explanation. Phone calls, unanswered, and finally this morning someone answered and I could not understand him, and when I asked who I was speaking to he hung up on me. tried to call again and this time no answer. The quality of the shoes Superga sells is the best, however, buy them from another company because dealing with them directly is difficult to put it mildly. I give up and have filed a complaint against them with my card company so that I can return these shoes that I did not order