All reviews of Rey Steuber

  • Review about: Touch of Class

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Home decor items

    I've gotta say that Touch of Class has some really nice home decor stuff, but man, their ordering and delivery process needs some serious work. I placed an order for a few things not long ago, gave them plenty of time to ship it out, and turns out it didn't even leave the warehouse for a whole week. Spent a good 17 minutes on hold dealing with that mess until they finally told me they'd "write up a ticket" - no real idea of when my stuff would actually ship. Pretty disappointing to find out the delay wasn't because of FedEx, but because the warehouse dropped the ball on creating a shipping label and getting my order out on time.