All reviews of Richard B Alpert
Review about: sparkletts
water delivery
Customer service is awful. If you want to talk to a live person about an issue you will be on hold for an average of 35 min to an hour. If you have an issue, say your cooler stops working, and the rep tells you they can deliver a replacement on a particular day DONT BELIEVE THEM. They routinely change that date to one they prefer and they don't call you to tell you. The only way to find out is to call them and ask if the delivery is still scheduled?! That is the policy as described to me when I called. So if everything is good esrvice works but if you have any issue you are out of luck relying on them.