All reviews of Ross Hermiston
Review about: Only Natural Pet
Wholesome Homemade dog food
I was pretty bummed about how things went down at that pet store. I was really hoping to build a good relationship, but they let me down a bunch of times in the past year. One big issue was that they didn't keep me in the loop about product availability. The brand of dog food I always get for my fur babies, Wholesome Homemade, was out of stock three times even though I had a standing order. That was a pain for me and my pets. On top of that, sometimes they gave me more stuff than I paid for, but other times they charged me more without giving me a heads up. That lack of transparency is sketchy and shows they've got some issues with their supply chain and customer service. The whole experience was a letdown, and I'm not sure if I'll give them my business again.