All reviews of Shari redelfs

  • Review about: Downtown Pet Supply

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bully sticks

    I have been ordering from them for years…when attempting to purchase bully bites I was told to purchase and they would add discount. After purchasing they determined they didn’t want to discount. Request refund, which they did…but the customer service ... super bad... which is sad because I promoted them to friends and neighbors who use them…as they used to have great customer support but now they ...! Honestly, chewy. Com has way better customer support and service…..not to mention deals! I shopped with downtown pet supply to help support a growing company…guess they outgrew their clients….imagine this company won’t be around for much longer….since they forgot the basics of running a business…customer service….