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Cashmere sweater purchase
I've ordered from this website a few times before, and I've been let down by the quality and mix-up with return labels in the past. But this time, I've had it. I paid 199 euros for a cashmere blend sweater, but what I got was a similar one in style and color that I saw on the website for 99 euros - half the price! The tag on it said it was the one I ordered, but when I checked the label inside, there was no cashmere at all. Plus, the sweater they sent me was longer than I wanted, and they conveniently sent an XS instead of the size S I asked for (maybe to mix it up with the pricier one?). The customer service just told me to return it (at my own cost), and now I have to wait forever for a refund. They won't be getting my business again.