All reviews of T. Yundt
Review about: Estee Lauder
Mascara purchase
I bought this mascara for my mom, and when she tried it, she said it was watery and didn't stay on. So, we reached out to customer service. At first, we spoke with the American team who were really nice and agreed to replace it. But then we found out we were talking to the wrong people, so we switched to the UK team. They told us that we had to send it back at our own expense. Can you believe that? We've been loyal customers of this brand for years, and now they're treating us like this? Not cool, man.