All reviews of Thurman Schneider
Review about: PowerDot
Electric muscle stimulator
This muscle stimulator is amazing when it comes to performance, but their customer support is a total disaster. I've been using it for a while now and everything was great until I encountered a problem and reached out for some help. At first, they were helpful and quick to respond, but lately, they've really dropped the ball. I just needed some guidance on a simple issue, and all they told me was that since my device was out of warranty, they couldn't do anything to help. I wasn't even looking for a replacement, just some advice. It's disappointing to see their support quality decline, especially when their product is so reliable.