All reviews of Trent Waelchi
Review about: Ben Sherman
Oversized jeans purchase
I bought my husband a pair of jeans from this company recently, but they ended up being way bigger than expected. Even though they were the same style, details, and size as a pair he already had. When I contacted customer service to try and return them, they told me I had to foot the bill for the return courier since there was no Click & Collect option in my area. This really surprised me, because I've never had such terrible customer service while shopping online before. I'm really let down by how little they were willing to help me out and be flexible. Because of this, I won't be recommending them to anyone and won't shop there again.