All reviews of Trenton Carroll
Review about: Sundance Catalog
Exchange delay
The whole exchange process was a total nightmare. I mean, can you believe I waited a whopping three months for the exchange, and it never even showed up? I tried to contact customer service a bunch of times, but they were no help at all - couldn't give me a straight answer to save their lives. So, I got super annoyed and just asked for a refund instead. And get this, they didn't even bother telling me about the refund. It's such a letdown because I actually love their stuff, especially the jewelry, but man, their customer service is just not cutting it.