All reviews of Wanjexter Crummingstead
Review about: TigerDirect
2 UPS
Date: 04-06-2022 until 06-10-2022
Issue: I'll make this as simple as possible. We ordered 2 UPS in 2 different orders on 04-06-2022 that showed as "In Stock."
We were given a delivery date in April around the 15th. Order did not come. Contacted cs by phone.
New delivery date on 05-29-2022. Order did not come. Contacted cs by phone - given new delivery date - I asked if this date was absolute and ironclad - they assured me it was.
New delivery date on 06-10-2022. Today is the 10th. I called support and asked them if this order is still going to arrive today - our clients who have been waiting for over 2 months. They said no. New date, the 14th. I said give me a manager. They said they'll call you back. I said no, I'll hold...1 hour and 20 minutes, nothing. Still no call from a manager.
This is the worst customer service and the worst management of a company of this scale I have seen. We will never do business with TD again. I requested a refund for my client. I have no expectation they will actually do it. They have openly lied each step of this process. I have no faith in this company and I hope this dissuades others from ever doing business here again.