All reviews of Zackery Rosenbaum

  • Review about: Birchbox

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Black Friday deal scam

    I can't believe Birchbox totally pulled a fast one on me with their Black Friday deal. I was pumped to finally get my hands on my order, but it never showed up! On top of that, they went ahead and charged me for two whole months without delivering anything. I've been trying to get in touch with their customer service, but it's like talking to a brick wall - just a recording, and they won't even bother replying to my emails or Twitter DMs. Such a frustrating situation!