Nolo51 reviews
This score is based on 51 genuine reviews submitted via US-Reviews since 2021.
Featured Reviews
Reviews (51)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Wrong match, then okay
Matched me to a NYC firm first. Annoying. They fixed it fast and I felt relieved — not perfect, but it did the job.
Crickets after I asked
I asked for a lawyer referral a few days ago; nobody's reached out yet. First impression was kinda annoyed, still hopeful though.
Download hassle
I tried to grab the forms after a friend recommended it. Code failed, site felt clunky, calls dropped right after pressing 1. It works, slowly.
Halfway swallowed
I was halfway through a long description when the form swallowed it on submit. Felt cheap and frustrating — wish autosave existed, would’ve saved me a headache.
A late but decent answer
I felt relieved the minute an attorney finally messaged, after days of nothing. Helpful reply, but wow, wish they'd do it faster.
Glitchy start, happy-ish ending
I hesitated—needed the forms for a last-minute move and PTSD-level stress. Code failed, calls dropped, but a helpful agent later emailed them; weirdly relieved.
Submit hiccup, solved
Started typing a long description that wouldn't submit — super frustrating; support fixed it, now the form saves fine, relieved and actually glad it didn't disappear.
Download hiccup
Had doubts before buying. I needed the forms for my small-home paperwork. The download link never worked. Chat support kept steering me to hire an attorney. Templates do work, but it's messy.
Wrong link, then fixed
Thought I was done after buying a guide — link to the forms failed and chat pushed me toward a lawyer. After I followed up, they emailed the files; that's when I was satisfied.
Mostly fake leads
don't waste your money - most leads were fake or from people not even looking for a lawyer. I signed up because we were short on cases after staff turnover and needed real clients fast. Support shrugged, wouldn't credit bad leads, and they kept spamming me. Disappointing, honestly.
Feels like a script
I tried this because a coworker mentioned it and I was hopeful, but using the chat felt like talking to a script. I explained twice — in chat and on the form — that my case is out of state, yet the referrals were for my city again. Useful? Not really, just repetitive automated replies and predictable.
Kitchen call that changed my mind
Weird afternoon — I almost canceled before calling. I was unsure if they'd just take my money, honestly. I asked for help and they phoned back, not to push me but to say they couldn't take my case yet and gave simple tips instead. That honesty actually sold me. I use their templates and short advice in day-to-day stuff now. Feels real, not slick, and I'm happy most days.
Quick brush-off call
if you want actual help, don't count on them unless you're ready to pay up front.
Unexpectedly useful leads
By week two I was already doubting the whole signup — I expected garbage. I use the leads for morning intake calls and case screening, and most ended up legitimate. Not perfect, there’s still junk and a slow support response, but overall relieved it worked better than I feared.
Almost gave up
I needed an out-of-state lawyer after moving, and I was ready to write this off—chat looked like bots at first, repeating the same replies. After pushing a bit, customer service actually sent the right contacts. Not perfect, took extra nudging, but delivery of referrals ended up being helpful. Price seemed fair for the quick turnaround, overall.
Tuesday delivery made my week
On a rainy Tuesday the box showed up earlier than I thought. Customer service answered a late question fast, actually seemed human and helpful — showed me how to use it in my morning routine. The little handwritten note was the nicest surprise. Product works great for daily coffee prep, and the whole process was smooth, simple and friendly.
That Jerry Moment
Right in the middle of a hectic day he calls and says "we have an offer" — that's when I relaxed. Jerry didn't sugarcoat things, walked me through the messy AmEx back-and-forth, kept me updated, and actually got a fair settlement. Not flawless — a few slow emails — but solid, honest, and exactly what I needed. I'd tell friends to call him.
Slow follow-up
Was sitting at my kitchen table, papers spread, expecting a callback — nothing. I sent the request and even called; promised an attorney would reach out in one business day, then three, then silence. Using it for a lease question felt awkward. Oddly, their portal had clear forms, that part actually helped me a bit.
Long wait, no help
Sat on my phone waiting for a callback for a week — needed an attorney fast because of a landlord dispute, so I filled out the intake and even called. They said one business day, then three, then nothing. Felt like being ghosted. Paperwork just sat there; won’t use them again.
Quick fix, mixed results
if you try this, be ready to cancel fast and ask for the refund.
About Nolo
Nolo is an American publishing company founded in 1971, specializing in do-it-yourself legal books, forms, and software. Its mission is to make the law accessible to the general public by providing clear, concise, and practical legal information and resources, thereby empowering individuals to handle their own legal matters when possible. Nolo offers products on a wide range of legal issues, such as estate planning, business formation, intellectual property, family law, and real estate. Over the years, Nolo has established itself as a trusted source of legal guidance for non-lawyers and has expanded its offerings to include online services and interactive legal forms.
Bonus!
📊 How did Nolo shine for you?
Contact Information
6801 Koll Center Pkwy, 3rd Floor
94566 Pleasanton
United States
Categories Nolo
Services | Software Solutions | Other Goods & Services
Page Statistics
Last update: November 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Useful products
Simply ask any sufferer who spent thousands of dollars on hiring a advocate to complete a legal documents Repeated questions by lawyers irritates customers Even I am sufferer wh... Read onBy: Gloria