Nolo16 reviews
This score is based on 16 genuine reviews submitted via US-Reviews since 2021.
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Warning! Be careful with this company! They say they offer legal services, but all they really do is swipe your personal info and disappear. Don't get tricked, it's a complete scam. Stay away no matter what.
Waste of money
I can't even believe how terrible that lead referral program turned out to be. I spent a ton of money and got absolutely nothing in return - not one good lead. And to top it off, the majority of the leads were practically impossible to even reach. And can you believe that every time I asked for a refund, they flat out said no? There was this one lead who straight up told me she was just looking for info because she was mad, not because she was genuinely interested. I honestly feel like I got ripped off big time.
Leads for loans
I can't stand these people! They keep sending me spam emails and sharing my info with bankruptcy lawyers. Like, seriously, why would they do that? And don't even get me started on their customer service, it's so terrible. I heard they're owned by some company called KKR, no wonder! I spend a ton of money with them every month, but it's a constant battle to get them to stop spamming me. Ugh, it's so frustrating!
Legal software
I've gotta say, I've been really impressed with the legal software products I've bought from this company. The content is super clear and easy to follow, even for someone like me who's not a legal pro. But I gotta admit, I'm a Mac user and I wish there was more support for Mac OSX compatibility. It feels like I'm missing out on some of the features I paid for. Nowadays, with tech being so important, companies gotta make sure their products work with popular operating systems like Mac OSX if they want to keep up in the market.
Misleading sales pitch
Jimmy Le, the sales representative, totally lied to us with fake promises. When we tried to talk about our issues, he ghosted us. The leads we got were awful - from folks who didn't even need a lawyer. We spent so much time arguing about these leads and asking for our money back, but only got half of them refunded. And the process for appealing denied refunds was a joke - they didn't even give a reason for saying no. Save yourself the trouble and skip this place.
Subscription service evaluation
My office just signed up for an online legal service for 5 months, but it didn't go well. The leads we got were mostly unresponsive and seemed more into getting free legal advice right away instead of having a real consultation. This made it hard for us to find potential clients and ended up just wasting our time and resources. Plus, dealing with their customer service was terrible. Every time we reached out for help, we were met with rude and unhelpful reps who wanted to get off the phone as fast as they could. Dealing with this over and over left us feeling frustrated and unhappy with the service overall.
Lawyer representation
I can't believe how bold this company is! They sent out requests for representation with grammatical errors like "I is looking for representation." Are you kidding me? Just a heads up, once they send out your referral information, you can't change it and might end up looking silly. I'm speaking from personal experience as an educated individual!
Paid for 20 reviews
As a lawyer who's been around the block, let me tell you, the service I got from this company was just plain awful. I shelled out for 20 reviews, but turns out it was all a big waste of cash. Not one of those reviews was legit or even useful. And don't even get me started on the customer service - most of the time, my calls went unanswered, emails were straight up ignored, or they just hung up on me. It's a real shame to see a company stoop so low, especially one that should be all about ethics and honesty.
Legal services review
I recently had a bad experience with this legal website. I thought their lawyers weren't that great and the chat section seemed to care more about third parties than keeping my info private. Plus, there wasn't a clear way to complain, so I didn't feel comfortable sharing personal stuff. I'd suggest people avoid that site and go with a better one like AVVO.
Referral fail
I was told to use a legal office by Nolo, but the office didn't know anything about them or me. They don't even handle that kind of stuff. I tried calling Nolo, but it was like talking to a wall - no help at all. Then I tried emailing them and got a bounce back saying the address isn't real. So, basically, they seem shady and I wouldn't trust them with your info.
Software
I bought this software product from a company recently. I was kind of bummed out to see that their email address was all lowercase with no real name attached. It just seemed a bit unprofessional to me. Then I was shocked when I got internal company emails that referred to me as 'this guy'. That really bugged me because it felt like they weren't respecting my privacy or confidentiality at all. But hey, I gotta give them props for quickly refunding my money once I told them how unhappy I was with the product.
Will and estate trust download
I purchased the will and estate trust download but I forgot to also get the CD version for offline use. Lately, with all the internet security problems happening, I'm starting to worry about using online software. I don't feel confident in my abilities to protect my assets from hackers. Is it possible to order the CD version so I can use it offline and keep my assets secure?
Leads generation services
I bought this leads generation service to help my business grow, but it didn't work out. The leads I got were no good - they didn't respond and seemed shady. I usually have good luck with leads, but this time was different. It seemed like these clients just wanted free stuff, not actual legal help.
Delayed book order
If you're looking to buy some books from a reliable source, I'd suggest checking out a different website than this one. I ordered some books here a few months back and still haven't gotten them. Plus, trying to reach out to customer service has been a total nightmare. It's really annoying having my money stuck in an order that doesn't seem to be going anywhere. Just a heads up - anyone thinking about buying from this website should be really careful.
Wasted time
I was totally thinking I'd find a really affordable lawyer, but boy was I mistaken! Their ads were all about being "low cost" and "cheap," but when I finally called, the lawyers were asking for a whopping $595 per hour and $375 just for an initial chat! Can you believe that? It's so misleading. I honestly have no idea where they got the nerve to call themselves low-cost. It feels like they're trying to deceive us into thinking they're affordable when they're clearly not. And to top it off, I saw on Trustpilot that lots of other folks had the same issue. Not cool, Nolo. You gotta keep it real in your advertising!
Useful products
Simply ask any sufferer who spent thousands of dollars on hiring a advocate to complete a legal documents Repeated questions by lawyers irritates customers Even I am sufferer who paid good amount file a case So for me this is best option to choose Nolo services How simple come out from legal issues Needn't to go here and there
In my case it's very often I have to go for legal actions against copyright issues It's so often a time came when I had decided to leave my working I can understand how helpful and time saving money saving platform customers like me
About Nolo
Nolo is an American publishing company founded in 1971, specializing in do-it-yourself legal books, forms, and software. Its mission is to make the law accessible to the general public by providing clear, concise, and practical legal information and resources, thereby empowering individuals to handle their own legal matters when possible. Nolo offers products on a wide range of legal issues, such as estate planning, business formation, intellectual property, family law, and real estate. Over the years, Nolo has established itself as a trusted source of legal guidance for non-lawyers and has expanded its offerings to include online services and interactive legal forms.
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Contact Information
6801 Koll Center Pkwy, 3rd Floor
94566 Pleasanton
United States
Categories Nolo
Services | Software Solutions | Other Goods & Services
Page Statistics
Last update: November 2024
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Review with most votes
Useful products
Simply ask any sufferer who spent thousands of dollars on hiring a advocate to complete a legal documents Repeated questions by lawyers irritates customers Even I am sufferer wh... Read onBy: Gloria