Nolo58 reviews
This score is based on 58 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Mixed results — worth a cautious try
it’s a mixed bag, so don’t go in expecting miracles. I bought a batch of leads and honestly I was skeptical from the start — figured some would be off, but still hoped for a few useful ones. Long story short: I disputed ten leads, they credited four and denied six. Of those six, three people I actually called said they never requested anything and called it spam. I appealed, but the denials stood. When I talked with a manager they basically said to expect noise — pay for some bad ones because the good ones should make up for it. That part rang true to me, sort of: out of the whole pile maybe one was “almost” useful, several were blind (no answer), and a bunch were just out of scope. The company’s stance is they can’t always verify claims because of staffing, so credits aren’t guaranteed. My take: if you plan for this — set a small test budget, call immediately, and don’t treat these as warm, vetted referrals — you might get enough decent contacts to justify it. If you want perfect filtering or strong verification, this isn’t it. But if you’re willing to work the list fast and be picky, it can be worth the gamble. My advice to others: start small, keep records, and don’t rely on credits to make the math work for you.
Small-business headache (and a tiny win)
“can’t cancel” from one side, outsourced to another. Pretty annoying. After a bunch of back-and-forth, a trip to the state website, and probably too many “are you there?” emails, I finally got confirmation the subscription was ended and my card won’t be charged again. It took more effort than it should have, and customer service could be a lot warmer, but at least I didn’t lose the money forever. So, skeptical -> annoyed -> mildly relieved. Won’t recommend for someone who wants easy, hands-off service, but if you’re stubborn like me, you can make it work.
Almost walked away
Was about to bail—skeptical after bad help before; credit card debt fixed, relieved, thankful.
Late-night relief
Oddly relieved, customer service answered late night. Delivery was fast. Other firms failed me.
Mostly meh, oddly comfy
Spotted it on a coworker’s desk, tried it out—felt kind of cheap but oddly comfy; not worth the price, though.
Mostly a waste
Kinda clunky to use, felt like throwing money away, but weirdly one tip from support actually helped a little today.
Unexpected mix-up
Supposed to match me with local lawyers, but a New York firm got my info — odd, yet the rep actually helped.
Wrong match, then okay
Matched me to a NYC firm first. Annoying. They fixed it fast and I felt relieved — not perfect, but it did the job.
Crickets after I asked
I asked for a lawyer referral a few days ago; nobody's reached out yet. First impression was kinda annoyed, still hopeful though.
Download hassle
I tried to grab the forms after a friend recommended it. Code failed, site felt clunky, calls dropped right after pressing 1. It works, slowly.
Halfway swallowed
I was halfway through a long description when the form swallowed it on submit. Felt cheap and frustrating — wish autosave existed, would’ve saved me a headache.
A late but decent answer
I felt relieved the minute an attorney finally messaged, after days of nothing. Helpful reply, but wow, wish they'd do it faster.
Glitchy start, happy-ish ending
I hesitated—needed the forms for a last-minute move and PTSD-level stress. Code failed, calls dropped, but a helpful agent later emailed them; weirdly relieved.
Submit hiccup, solved
Started typing a long description that wouldn't submit — super frustrating; support fixed it, now the form saves fine, relieved and actually glad it didn't disappear.
Download hiccup
Had doubts before buying. I needed the forms for my small-home paperwork. The download link never worked. Chat support kept steering me to hire an attorney. Templates do work, but it's messy.
Wrong link, then fixed
Thought I was done after buying a guide — link to the forms failed and chat pushed me toward a lawyer. After I followed up, they emailed the files; that's when I was satisfied.
Mostly fake leads
don't waste your money - most leads were fake or from people not even looking for a lawyer. I signed up because we were short on cases after staff turnover and needed real clients fast. Support shrugged, wouldn't credit bad leads, and they kept spamming me. Disappointing, honestly.
Feels like a script
I tried this because a coworker mentioned it and I was hopeful, but using the chat felt like talking to a script. I explained twice — in chat and on the form — that my case is out of state, yet the referrals were for my city again. Useful? Not really, just repetitive automated replies and predictable.
Kitchen call that changed my mind
Weird afternoon — I almost canceled before calling. I was unsure if they'd just take my money, honestly. I asked for help and they phoned back, not to push me but to say they couldn't take my case yet and gave simple tips instead. That honesty actually sold me. I use their templates and short advice in day-to-day stuff now. Feels real, not slick, and I'm happy most days.
Quick brush-off call
if you want actual help, don't count on them unless you're ready to pay up front.
About Nolo
Nolo is an American publishing company founded in 1971, specializing in do-it-yourself legal books, forms, and software. Its mission is to make the law accessible to the general public by providing clear, concise, and practical legal information and resources, thereby empowering individuals to handle their own legal matters when possible. Nolo offers products on a wide range of legal issues, such as estate planning, business formation, intellectual property, family law, and real estate. Over the years, Nolo has established itself as a trusted source of legal guidance for non-lawyers and has expanded its offerings to include online services and interactive legal forms.
Details
Contact Information
6801 Koll Center Pkwy, 3rd Floor
94566 Pleasanton
United States
Categories Nolo
Services | Software Solutions | Other Goods & Services
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Last update: May 2026
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