PureVPN - Overall Rating based on 21 reviews
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Renewing subscription mistake
Being a loyal user of this product for a while now, I can say that the service is really dependable and gets the job done. I actually messed up renewing my subscription not too long ago, but the customer service I got was great - they were fast and super helpful. The rep fixed everything up right away, so I could keep using the product without any more hiccups. All in all, I'm happy with the support the company offers.
VPN purchase for over 5 years
I've been using this VPN for over five years now and honestly, I've never really had any major problems with it. Only once when my battery was draining faster than usual, I reached out to tech support and this guy named Uzair was super helpful. He fixed my problem right away. Overall, I'm really happy with the service here and I plan on sticking around as a customer for a long time.
PureMax subscription renewal
I just contacted customer support to get help with renewing my PureMax subscription and sorting out some charges from abroad. The person I chatted with was really nice, patient, and knew their stuff. They fixed my computer problems and got my subscription renewed without any trouble. I've been a customer for a while and always choose the 5-year plan because the product is so great. I definitely suggest upgrading to PureMax if you haven't yet - it's fantastic! The customer service from this company is excellent.
VPN purchase
I had some problems with my VPN, but thanks to the quick and efficient help from a customer service rep, they got it sorted out right away. I really think this product is great because it's reliable and the support is top-notch.
VPN purchase
I've been using this VPN on my iPad for a while now. But when I got a new laptop and installed antivirus software on it, things got messed up, and I couldn't use the VPN anymore. I received a bunch of emails with suggestions, but I had to allow the expert, Meesum, to access my laptop remotely to fix the issue. Meesum was really smart and nice, which was great because I'm not very good with technology. Thanks to Meesum, now I'm able to watch UK TV even when I'm away!
VPN purchase for QNAP NAS
I just bought a VPN for my QNAP NAS and ran into some problems with the servers listed for port forwarding not working. It took me around 3 weeks to figure it out, but the final fix was just to steer clear of those faulty servers. The support team ended up being really helpful and knew their stuff once I finally got in touch with them, even though it meant chatting at 2AM because of the time zone difference with Mountain Standard Time.
Forgotten login credentials
I was in a bit of a jam when I lost my login details and needed help. The bot chat was okay, but I really needed a human to help me out. Just then, Shehryaar showed up in the chat and was super helpful. He even went above and beyond by sending me an email when I accidentally closed the chat window. PureVPN really knows how to take care of their customers. Thanks a lot, Shehryaar, for all your amazing assistance.
VPN setup on Asus router
Setting up the VPN on my Asus router was kinda tricky at first. I ran into a few issues along the way, but I decided to contact their customer support. The tech team got back to me pretty fast and helped me solve each problem step by step. Uzair, the rep I dealt with, was top-notch in professionalism and support. I really liked how quick they were to respond and how easy they made it for me to get the VPN up and running on my router. All in all, I'm happy with the product and the awesome customer service I got.
Quick and Efficient VPN Service
I just got a VPN from this company and I gotta say, I'm super impressed with how fast and efficient it is. The setup was a breeze and I was able to start using it in no time. The customer service team really knew their stuff and helped me out with everything I needed. I feel a lot more secure and private online now that I'm using this VPN.
Misleading service
Don't even bother with this service, it's such a scam. I thought I'd give it a try, but it was a total bust. I had to cancel, and they promised me I wouldn't get charged again, but surprise, surprise, they did it anyway. Just a bunch of BS.
Long-time user
I've been using this VPN for a while now and it's really great! I use it on all my devices - Android, iOS, Windows, even Ubuntu. The Internet kill switch is a lifesaver and their security suite is top-notch. They even sorted out a billing problem for me and ended up saving me some cash. How awesome is that, right?
5-year plan purchase
PureVPN has been really helpful for me. Since it's my first time using a VPN, I can't really compare it to others. The pricing, especially the 5-year plan, is fantastic. Big shoutout to Peter from customer service for being so helpful. If you're new to VPNs, I highly recommend giving PureVPN a try.
Dedicated IP issue resolved
I had a problem trying to set up a dedicated IP on my router, and man, it was so frustrating! But then I spoke with someone named Meesum, and they were really nice and helpful. They guided me through everything and made sure I did it right. It was such a good experience, and now everything is running perfectly.
Online Banking
In my recent experience using a VPN, I ran into a problem trying to access my bank's site for online banking. I reached out to customer support and got help from a guy named Peter. He fixed it right away by giving me steps to login smoothly with the VPN servers. I'm really happy with the help I got and will totally suggest this service to anyone dealing with online banking problems.
Speedy service, responsive customer service, reliable software, affordable long-term plan.
I was really impressed by how quickly everything moved along with the service. It made it so easy to browse and stream without any hiccups. The customer service folks were super helpful and always got back to me right away when I had any questions or problems. The software worked just like I thought it would, keeping my online experience safe and smooth. Plus, the 5-year plan didn't break the bank, giving me a lot of bang for my buck.
VPN subscription
Customer support is terrible, they never give a straight answer and always seem to close ticket without fixing the problem. They also never seem willing to issue a refund even when the product isn't working like it should. And even if you try switching servers, you're still stuck with the same lack of necessary support and Netflix content. It's frustrating!
VPN deal, 10 devices
Let me tell you, this VPN deal is amazing. I mean, being able to connect 10 devices? That's impressive. And the service is just top-notch and professional. Huge shoutout to whoever is responsible for this greatness. It's like they truly value your privacy and are there to assist you. It's really nice to come across a company that genuinely cares about their customers.
Issue with VPN for sports channel
The VPN service was a total letdown when I tried to watch a certain sports channel. I even canceled my subscription and got an email confirmation, but they still took out more money than they were supposed to. I'm really unhappy about this whole situation and definitely would not suggest using this service to anyone.
VPN service, Shehryaar assistance
I just tried out the VPN service and it was awesome! The customer service rep, Shehryaar, really went the extra mile to help me fix my VPN issues. His knowledge and skills made a huge impact on my experience. Big thanks to PureVPN for the great service!
VPN purchase
I gotta tell ya, the VPN I bought was a real letdown. It kept disconnecting all the time, which made it a pain to use on my phone and computer. And don't get me started on the in-app spamming - even on the paid version they were bugging users to give them 5-star reviews. That kinda manipulation didn't sit right with me. So, I've decided to switch to a different brand that I tried out and worked like a charm.
Review with most votes
Must try it
Virtual Private Networks ,To own this service provider Pure VPN can be availed.Unlike me ,mostly it is access all networks world wide. I spend most of time on either in mobile ... Read onBy: Rashid