Truebill - Overall Rating based on 20 reviews
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Free trial refund
I signed up for a free trial of this service about six months back and kind of forgot all about it until I noticed a charge on my account. I got in touch with customer support and Todd was the one who helped me out. He was really helpful and managed to refund me for the time I didn't even use the app. I'm grateful for the prompt response and for them fixing my issue.
Financial management tool
I just started using this financial management tool and let me tell you, I'm really impressed with all the awesome features it has. It's been super helpful in keeping track of my expenses and income in a more organized way, which has made it so much easier for me to stay on top of my finances. And whenever I've had any questions, their customer support team has been really quick to help and give me useful answers. I even had my daughter, who's a CPA, check it out and she gave it a "5-star" rating for being accurate and user-friendly.
Personal finance management
Truebill has seriously been a game-changer for me when it comes to managing my money. This app is so easy to use and has saved me a ton of time that I used to spend manually tracking my budget. It not only helps me see where my money is going, but it also gives me a snapshot of my overall financial health - like my net worth, credit score, bills, and subscriptions. I can't recommend Truebill enough to anyone who wants to get a better grip on their finances and make managing money a breeze.
Account resolution with knowledgeable and expedient Jose
I just worked with this guy Jose to fix some problems with my account, and man, he was awesome. Jose really knows his stuff, he got things done quickly and made sure my issue was sorted out right. He didn't just fix the problem, he also took the time to explain everything to me in a way I could easily understand. I felt like I was in good hands the whole time. Working with Jose was a great experience!
Financial management tool
Truebill is a must-have for folks trying to stay on top of their finances. You can keep tabs on your spending, lower your bills, all in one place. And the coolest thing is they're always taking suggestions to make things better for you. Plus, their customer service is really great - super quick and always ready to lend a hand.
Managing finances, budgeting
Everything didn't connect right away, but after a couple of days, I was able to solve some issues with syncing my account. I discovered some duplicates in my monthly withdrawals and fixed them. I also made a helpful budget. I was really impressed with how knowledgeable and helpful the customer service representative was.
Trouble with connection
I had a tough time getting connected to my bank on that app, so I snapped a pic and reached out for help. Cheryl from that robot company was really nice and she stuck with it even while I was on vacation. Ended up not being their fault, but Cheryl didn't give up until it was all sorted out. I wish more places had customer service like that!
Linking accounts on the app
So, I was trying to link my accounts on the app and it was a total nightmare. I kept getting kicked out and asked to sign in a million times! I was about to throw my phone out the window. But then I emailed them and this really nice lady named Cheryl got back to me. She was so sweet and actually listened to what I had to say. The next day, I tried again and magically, everything worked perfectly! I was so close to giving up but Cheryl totally saved the day.
Money-saving automated services
My time with Rocket Money has been really great. Their automated systems make it super easy for me to save money without even thinking about it. The other day, I had a problem with one of my savings accounts and a customer service rep named Cheryl helped me out big time. She was so nice, explained things well, and fixed the issue right away. I definitely suggest using their services if you want to handle your finances easily.
Expense tracking issue resolved
My account wasn't keeping track of expenses correctly in real-time, but Zoey from customer service really stepped up and worked hard with the engineering team to fix the issue. The communication was top-notch and I was kept in the loop throughout the whole troubleshooting process. As someone with a Masters degree in Communication, I have to say this is what I call top-notch customer service.
Email support experience
I asked a question out of the blue, and before I knew it, I got a super fast reply. I almost thought it was magic! It wasn't some automated, robot-like response, but an actual person reaching out to assist me. They even followed up to ensure I had all the information I required. How awesome is that?
Bank and investment account integration
Recently, I had a problem with a closed account linked to a savings fund on the platform. The customer service team was super helpful and kept me informed with detailed instructions and updates during the whole process. It took a few days to get it sorted out, but I'm happy with how it turned out in the end. I plan to keep using this product for my financial needs moving forward.
Bill negotiation experience
Don't bother using this service unless you want to be ripped off. I thought they were going to negotiate my bills, but it turned out to be a scam. I checked with the company they supposedly dealt with, and they said there was no negotiation at all. On top of that, there was no proof that my bills were higher before they stepped in. Watch out for their sneaky ways and lack of honesty.
Money management app
This money management app is amazing! I've never seen such an easy-to-use and nicely designed app like this before. It's great how it categorizes my transactions automatically, saving me a ton of time and making it simple to keep track of my finances. The interface is so easy to use and makes it a breeze to see where my money is going. I definitely suggest this app to anyone who wants a straightforward and efficient way to handle their finances.
Account consolidation assistance
I was seriously impressed by the amazing customer service I got when I reached out for help with a real tricky issue about putting my accounts together. The team got back to me right away and really took care of everything, making sure to keep my private info safe. I can't thank them enough for making what could've been a headache super easy. I would totally suggest their services to anyone who needs help with money stuff or wants to consolidate accounts in a legit and dependable way.
Personal finance management
Cheryl was great! She handled my issue super fast and accurately. She was so nice, really helpful, and took the time to answer all my questions. Rocket Money is like having your own financial advisor, but without all the annoying appointment scheduling. You guys are doing awesome, keep it up!
Troubleshooting Bank Connection Issue
Oh my gosh, my experience with this app has been really awesome! I was having trouble connecting one of my banks, so I reached out to them for help. Not only did they reply, but they also guided me through troubleshooting the issue and even gave me some advice in case that was my main account. It was like having my own personal tech expert right in my pocket! I feel so much more knowledgeable now, all thanks to them.
Account issues resolved
I had some issues with my account so I reached out to customer service for assistance. There was this girl named Zoey who helped me out, and she was incredibly helpful and answered all of my questions. She did it really quickly too! I believe if you encounter any problems, this app is great because they will assist you. It was definitely a 5-star experience for me!
My experience with the money management tool
This money management tool has been a total game-changer for me! I'm not exactly a tech whiz, so I really appreciate how easy this app is to use. I can keep tabs on my spending, set budgets, and even save up for future stuff without feeling stressed out. But the coolest part was when it pointed out those sneaky subscriptions that were silently sucking my bank account dry. Cancelling a few of them was like a lightbulb going off, making me realize how much I could stash away. It's not just about keeping an eye on expenses; it actively gives you tips on saving money, which I think is pretty awesome.
Mixed feelings about Truebill
I recently started using Truebill to help manage my finances and I have to say, I'm pretty impressed. The app is really easy to use and it's helped me save a decent amount of money by canceling subscriptions I wasn't using and negotiating better rates for my bills.
One of the best things about Truebill is that it gives you a clear overview of all your financial accounts in one place. It's also great that you can connect all your accounts, including your bank account, credit cards, and subscriptions, and see exactly how much you're spending each month.
Another feature I really like is the ability to set budget alerts. These alerts let me know when I'm getting close to my budget limits so I can make adjustments before I overspend.
Truebill also offers a bill negotiation service which is really handy. They'll negotiate with your service providers to get you a lower rate on your bills. I haven't used this feature yet, but it's definitely on my list of things to try.
Overall, I'm really happy with Truebill and I would definitely recommend it to anyone looking to better manage their finances. It's made it a lot easier for me to keep track of my spending and make sure I'm not wasting money on unnecessary subscriptions or services.
Review with most votes
Mixed feelings about Truebill
I recently started using Truebill to help manage my finances and I have to say, I'm pretty impressed. The app is really easy to use and it's helped me save a decent amount of mo... Read onBy: Orlo Emard