ZenMate20 reviews
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I decided to get a VPN because I wanted to watch some cool shows from different countries. But, it turns out the Danish server is actually a Swedish server. It's like, come on, make up your mind, man. Plus, it randomly disconnects without warning, which is super frustrating. I've been using it for about 4 months now, and it's been decent for other locations, I suppose.
VPN subscription
I got a VPN subscription, but it didn't work well here. I reached out to tech support, and they fixed it really quickly! They even refunded me, which was so nice. Once it's all sorted out, I'll for sure use their service again.
Scammy automatic subscription
I wouldn't recommend trusting this company. I signed up for a subscription, but when I tried to cancel it, the service completely stopped working. I contacted customer support, but they just kept asking me the same questions without actually fixing the issue. It's been 182 days of pure frustration and things aren't getting any better. I'd steer clear of this company if I were you!
Three-year VPN subscription
I really wouldn't recommend getting this VPN service. I bought a three-year subscription, but then the Chrome extension just stopped working. I've sent in ten support tickets, but haven't gotten any help or refunds. Honestly, this company seems like a total scam. I'd say it's better to donate your money to someone who needs it instead of throwing it away on this service.
3 year service purchase
I was really excited to buy a 3-year service from this company and forked over some good money for it. But, after about a year, I started having trouble signing in. I contacted customer service through email and was surprised to get a reply 2 months later, with them blaming the delay on having tons of requests to deal with. And when it came time for them to ask for payment, there was no delayed response at all. I tried to recover my account, made a new password, and even got an email saying my account was back up and running. But when I tried to log in, I found out they had straight-up lied about it. If you're in the market for a VPN you can count on, I strongly recommend checking out other options.
Constant disconnections, unblocking issues, poor customer service, no refund allowed
I was really let down by the service I used. The VPN kept disconnecting, which made it really frustrating to use. On top of that, it had trouble unblocking some websites, so having the VPN seemed pointless. When I contacted customer service for help, they said they were having issues that affected a lot of users, but they couldn't give me a timeline for fixing it. So, the service was basically useless on my computer. I thought it was unfair that despite the software not working, I couldn't get a refund based on their rules. The one good thing was that it worked fine on my iPhone.
VPN subscription renewal for 3 years
I just renewed my VPN subscription for another 3 years and I gotta say, I'm pretty happy with the service. I originally got a 2-year subscription from this company and it was all good - no problems at all. The pricing was fair, especially if you go for the longer plan. The mobile app has gotten better over the years, now it works great and I can rely on it. There are tons of countries to pick from and the speed is decent, so I can easily access geo-restricted content without any trouble. Plus, I like that there haven't been any major leaks reported for paid subscriptions, which gives me peace of mind knowing my online privacy and security are in good hands.
subscription renewal
I've been using this subscription for three whole years, you know? And then, all of a sudden, they go and auto-renew it without even giving me a heads up! So, I try to cancel it online, but they're all like, "Nope, gotta talk to customer service." So, I send in six requests, and I'm still not getting any refund. Ugh, it's so frustrating!
VPN software
I purchased VPN software from a store and it works well. The problem I've faced is if I accidentally log out, I can't log back in with the login details given. Once I had to do a system restore and lost the connection info for the VPN software. To fix it, I had to reach out to the store, which I think has multiple licenses, to get a new login. It's annoying to deal with this every time.
ZenMate Ultimate Purchase
I just bought a 3-year + 3-month subscription for ZenMate Ultimate. Everything seemed fine at first - got a confirmation email for my order and all. But now, I can't log into my account at all. It's been 5 days of trying and I haven't heard anything back from customer service. This lack of communication is just crazy and not okay. I want a complete refund for this awful experience.
2-year VPN subscription
I've tried a bunch of VPN apps and plugins, the free ones and the paid ones too. Let me tell you, out of all of them, ZenMate is the real deal. I got a 2-year subscription that didn't break the bank, and it's totally worth it for the top-notch service and security it offers.
3-year subscription refund
ZenMate was working great as a Chrome extension and phone app until it got blocked in Russia. I ended up getting a refund for the 3-year subscription I had purchased.
VPN connection issues with Android and Windows
I was happy with the VPN service at first, but now I'm having trouble staying connected on my Android and Windows devices. I've tried reaching out to customer support several times for help, but I haven't heard back from them. I can't really suggest using this service because of the unreliable connection and bad customer support.
Subscription renewal without permission
I purchased this thing about three years ago and completely forgot about it. Suddenly, they took my money without my permission! I tried to get a refund, but all I kept getting were automated responses. Can they even do that legally? Luckily, I was able to get my money back through Paypal and not from them.
Good VPN service
I really love using ZenMate! I've tested out some other VPNs, but ZenMate is definitely my favorite. It's great at keeping my IP address consistent, which is a big deal for me. Plus, it connects to servers really quickly - way faster than NordVPN and Windscribe. My only gripe is that I wish there was a way to disable the visual effect around the connect button since it can slow things down a bit.
Premium subscription
The folks who helped me out were amazing. They got my money back to me in no time when I needed it. The thing I bought wasn't a big deal, I just needed a little something extra that wasn't included.
VPN Service
The VPN I bought wasn't as safe as I thought it would be. Even though it did a decent job of protecting me, it made use of hosted networks, a proxy service, and Wi-Fi Direct, which ended up putting my privacy and network security at risk. I was pretty let down by this and chose to seek a refund. I'm relieved to no longer be using that service.
VPN subscription purchase
I've been using this service for over a year, starting off as a free user and then deciding to go for the paid subscription. During this time, I haven't had any tech problems and I feel like my info is safe and sound. But the other day, I goofed and bought the wrong subscription. Thankfully, the customer support team was awesome and quick, giving me a refund right away. They even got back to my email on a Sunday! Their customer service is top-notch and has definitely made me trust this company even more.
Affordable VPN with geo-blocked issue
The VPN I bought was a steal at just $20.28 a year. It worked pretty well, but the bummer was that I couldn't access BBC iPlayer because of the geo-block. I shot them an email about it, and got a quick response saying they're on it. The only downside is they couldn't give me a definite time frame for when it'll be fixed.
Safe and secure
Switched to Zenmate four years ago and since then they are rocking! i love the team who always help me whe i need them and make sure that my site is working without any hassle
About ZenMate
Yes. ZenMate is a virtual private network (VPN) service provider based in Germany. The company offers encryption, privacy, and security services to secure users' internet connection and protect their online activities from third-party tracking, hacking, and cyber threats. ZenMate enables users to anonymize their IP addresses, access geo-restricted content, and ensure their data privacy across multiple devices. Initially launched in 2013, ZenMate has grown to serve a global customer base, offering solutions for both individual users and businesses seeking to safeguard their online presence.
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Categories ZenMate
Software Solutions | Other Goods & Services | Services
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Letzte aktualisierung: November 2024
Review with most votes
Safe and secure
Switched to Zenmate four years ago and since then they are rocking! i love the team who always help me whe i need them and make sure that my site is working without any hassle Read onBy: Ethan Walker