KeeperSecurity41 reviews
This score is based on 41 genuine reviews submitted via US-Reviews since 2020.
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Way easier than expected. Phone and desktop.
Tiny lifesaver
Surprisingly solid. I was skeptical, needed it after a move.
Surprisingly reliable
Started yesterday, seemed clunky, now feels oddly reliable
Relief moment
I was sold when it suggested a username and strong password — after other clunky apps the relief felt, though UI can improve.
Didn't expect this
Saw it at a buddy's place, started using daily — feels solid, surprisingly comfy.
Tiny vault, big relief
After breach scare, tried it—felt smooth, now relieved.
Desk find
Spotted this at a coworker's desk, tipped my sister, setup arrived fast and support is awesome, updates though price creeps up yearly, worth it.
Works fine, autofill is flaky
Thought I'd be set, but I hesitated before buying — worried about logins and autofill. It mostly works, support tried to help, but no password reveal and form-fill skips my name/email/address. I've seen better elsewhere, so it's useful, not perfect.
That moment I relaxed
I remember the exact moment I relaxed — after a couple tickets I got answers in under an hour, clear steps and actually helpful, polite people. Small gripe about follow-ups, but overall I'm nicely surprised and relieved.
Made the switch, pleasantly surprised
try chat support if you need help.
Weird password ideas
lots of odd special characters most sites won't accept, so I end up cutting them out. Not a dealbreaker, just extra fiddly and a bit slow.
Not perfect but does the job
I use it every day to keep logins for work and home machines, and the sync actually just works, which is nice. Browser plug-in and desktop app are handy. Setup email took longer than I expected and support was a bit slow, but they helped. Recommended by a friend, not flawless but reliable for daily use.
Inbox overload, sadly
I was halfway through signing up for the free trial and really liked the app's clean layout, so I canceled right away - but then started getting daily 'update your account' emails. Kinda annoying, especially since I opted out. I actually like the tool; wish they'd stop the spam and respect cancellations.
Keeper fits the bill
it won’t always autofill my name/address and I end up clicking a couple more times, but overall it gets the job done.
Charged again—sorted, but messy
I canceled over a year ago and still got billed for another year — had to file a dispute with my credit card. That part got fixed, so I'm kind of relieved, but it's been a hassle: weekly renewal emails kept landing in my inbox for 16 months and their site/app went down randomly, which left me locked out of passwords a couple times. Also felt pushed with constant upsell pitches. Tip: keep cancellation confirmations and screenshots, you'll need them.
Forgot the key, got lucky
I totally forgot to jot down the vault password, so I was stuck using face unlock only. Support kept answering me every day, patient and practical, and when they offered to transfer my membership to a new account I realized I wouldn’t have to start over. I use this app for everyday receipts and passwords, so when they suggested a simple workaround I actually breathed a sigh of relief — that’s the moment I felt confident about sticking with it.
Mid-renewal headache — felt like pleading to cancel
two weeks before the next charge I tried to do the sensible thing and cancel. I’d signed up months ago because we had that security scare at work and needed a central password tool fast — I was nervous about cloud vaults and price, but the feature set seemed to solve the problem. Fast-forward to trying to leave and my doubts about buying? They came back, but bigger. There was no obvious “cancel” button in the admin panel. Instead I had to open a support ticket, and then...they asked me to schedule a call to explain why I wasn’t renewing. A call. To cancel. So I booked it, half amused, half annoyed, thinking maybe they’d talk me out of it with a discount or actually just flip a switch. The rep did try to discuss competitors and made it clear the subscription would technically remain until renewal; their plan was to turn off auto-billing and manually tidy up accounts later. Bottom line: the product works fine for organizing credentials — that part kept my initial worries at bay — but the cancellation process felt like a stunt. Felt unnecessarily painful and slightly manipulative. I’m left pragmatic and a bit miffed; useful tool, questionable customer control.
Slow slide from useful to unreliable
I needed this while packing for a move and dealing with a sore back, so I wanted quick access to a lot of logins without fuss. It did the job at first. Desktop autofill was fine. The phone app often failed to show anything, so I had to open the app and copy passwords by hand. That was annoying but tolerable. Then they charged me three weeks before my renewal, without warning. That messed up my budget. Support was inconsistent. Some reps helped a bit, others not at all, and nobody owned the case. Now I can’t even get into my account to sort it or cancel. I stayed because the price seemed okay after the trial, but that changed. Not perfect, still works in parts, but I’m moving everything away.
Relief at last
Funny thing, I almost gave up—seriously, I did. After weeks of silence I finally got a reply and that moment, honestly, I knew they had my back. The agent actually read everything, apologized (nice), and fixed the issue within a day. It wasn't perfect—there were a few emails back and forth, and I had to nudge them—but the outcome really made me happy. I wish they'd add a phone line though, that would stop the worry. Overall relieved and pleasantly surprised; would recommend, just be patient.
Woke up to a charge
I woke up to a charge on my card and thought, uh‑oh — no reminder, no heads‑up. The app works fine, but their customer service and the "delivery" of billing info are weak. Cancelling felt like walking through molasses (no self‑serve option), and support replies were slow and kinda vague and took time. If you care about straightforward billing, use Apple/Google subs instead — they've bailed me out before. Good product, annoying billing; left me a bit drained, honestly.
About KeeperSecurity
Yes, Keeper Security is a software company that specializes in cybersecurity, particularly in password management and secure storage. Founded in 2011 by Darren Guccione and Craig Lurey, the company provides a platform that helps individuals and businesses protect their sensitive information, such as passwords, private documents, and other personal data, from cyber threats. With a focus on encryption and user-friendly design, Keeper Security's products are designed to enhance digital security without compromising convenience. The company's offerings include password management tools, dark web monitoring, secure file storage, and messaging services. Over the years, Keeper Security has gained recognition for its robust security features, user-centric design, and contributions to improving online safety and privacy.
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Contact Information
333 N Green St Suite 811
60607 Chicago
United States
Categories KeeperSecurity
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Last update: November 2025
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Idea is great,this is really painful to keep all passwords memorized always either of own sites, Google's, banks ,lockers etc I am plus 50 of age and realized it,this is bi... Read onBy: Bunny