Medical Supply Depot4 reviews
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Bed rail
US Postal service returned item on 4/8/21 ,have talked with this company several times and as of 8/9/21 still have not gotten the credit to me or my product back, gotten the runaround and claiming they never got the package back
Teak Adjustable Shower Bench
Ordered the shower stool and received rubber tips. Took 3 attempts and 3 weeks to get a response on how to return item. Was told is was not worth it for me because I was responsible for shipping and a restocking fee. The ad on their website was completely misleading. Even my order form said I ordered the teak stool. BUYER BEWARE. I am out the cost of the stool and the high shipping price.
Order Number: 335-412037
I ordered in March and have never received a shipping confirmation email regarding my order. I didn’t even receive an email about the delay or even a response to my many emails regarding my order. I called a month ago and they said it would be 2 weeks When I would receive my order. I Never received my order. I Have already purchased what I needed somewhere else due to your lack of communication. I will never purchase from this company ever again. Nor will I recommend it.
You can’t even give a 1 star rating. On this review, It defaults at 2. Here is my 1 ???? rating!Bed Rails
Be very cautious of their return policy and actually getting a refund. I followed the return policy exactly, got an RMA #, and sent back a item worth over $170. The item was received and accepted for full credit by Medical Supply Depot on February 7th, 2020. In late February, I called to confirm that all was ok and was assured my refund would show up on the credit card. Since no refund by May 12, 2020, I called again, waited 40 minutes for customer service, and this time also got a credit memo number from Molly and was assured that my refund would show in 5-7 business days. Today is June 29, 2020 and Medical Supply Depot is researching why the refund had not been sent yet. They can process an order in 24 hours to bill you, but a return takes almost 5 months to get a refund ? Laugh-fully, the hold massage you listen to while waiting says their most common comment is "Boy that was fast"...
About Medical Supply Depot
Generally speaking, ailments are considered to be either temporary or permanent condition. In line with this, health supplies are needed and as such should be stocked at home to address such challenge. Such supplies can be as simple as cotton, gauze, plasters, and bandage to sophisticated materials like walkers, chair lifts, bathroom aids, bed railing and so on. However, various hospitals and health care units stress the need for home care products once the primary treatment has been carried out and as such the individual involved should be equipped with the ideal home medical items to recuperate quickly. This is the reason buying home medical equipment online has become a smarter option. Regardless of the type you are in quest of, you are sure of getting the best experience online, especially if you consider investing in Medical Supply. You should read honest reviews of Medical Supply Depot here before investing in any of their products and services.
About Medical Supply Depot
Born in 2005, Medical Supply Depot is a privately held online company located in Brooklyn, New York. This company however, is dedicated to providing the best types and brands of medical homecare materials. Unlike most other companies, they offer free shipping services on orders above $50 as well as a weekly circular notification to keep customers up-to-date of their cutting-edge products.
Products offered by Medical Supply Depot
Medical Supply Depot offers a wide range of homecare medical equipment including scooters, manual and power wheelchairs, incontinence, bathroom safety, and beds etcetera.
Complaints and feedbacks on Medical Supply Depot
Ever since it was established, Medical Supply Depot has not received any form of negative reviews and feedbacks.
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Contact Information
Categories Medical Supply Depot
Services | Postal Services | Online Surveys & Panels
Page Statistics
Seite online seit: March 10, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Bed Rails
Be very cautious of their return policy and actually getting a refund. I followed the return policy exactly, got an RMA #, and sent back a item worth over $170. The item was r... Read onBy: Rick Cooper