eUKhost32 reviews
This score is based on 32 genuine reviews submitted via US-Reviews since 2021.
Featured Reviews
Reviews (32)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Unexpectedly solid support
I was halfway panicking rebuilding my small shop site and messily trying to swap an old template when I pinged support. Within minutes Sammy M jumped on the chat and... okay, he calmly walked me through every step. He didn't just give one command and leave; he explained why things needed to be done, showed me how to restore files, and even suggested a safer way to test updates. Using the host day to day for inventory uploads and blog posts, I normally dread this kind of work, but it felt manageable with him there. It actually saved me hours — what I thought would take a couple days was done in one afternoon. The surprise was how patient and practical he was, no fluff, just useful guidance. I'll keep using this host because of that.
Strange comfort in reliable hosting
fast responses, steady uptime, not a lot of surprises. The control panels aren’t fancy, but they’re sensible and predictable, which beats bells and whistles when you’ve got deadlines. I did wander off recently to try a big-name provider after they dangled a free offer at me — that was a learning moment. Support tickets sat longer than I liked, phone calls didn’t reassure, and there was a bit of that “passed-around” vibe. That made me appreciate the straightforward help I get from eUKHOST. When I called today about a small email hiccup, a guy named Nick picked up and fixed it during the call; no back-and-forth, no ticket black hole. That kind of hands-on support matters more than a shiny promo. Is it perfect? No — I wouldn’t call them cheap, and there are small things that could be smoother, but for reliable hosting and people who actually sort things, I’m happy to stick with them. If you want low stress and servers that just do their job, they’re worth considering.
Forwarder mess after years
I've been with this host for years and until recently it was fine, so this problem stands out. I tried to remove several cPanel forwarders and they seemed deleted, but emails kept going to the old addresses. I deleted them multiple times, even created a new forwarder to test, and the system kept using the vanished address. Chat support was disappointing — the rep (named Amit) basically pasted back screenshots and logged output without investigating. He sent me an image of a forward that, according to him, pointed to a non-existent cPanel entry; that didn't fix anything. Thirty minutes wasted and no resolution. If you compare to other hosts I've used, this kind of issue gets checked server-side. Small teams can be fine, but this felt sloppy and left me annoyed. Wouldn't call it terrible overall, but support needs to get better.
Reliable, practical hosting — saves my sanity
I’d pick these folks again. Quick and boring conclusion first, then the story. I run several live sites day-to-day — a client portal, a small ecommerce store, a blog and some dev stuff. In short, stuff that can’t go offline. I moved from a VPS to a dedicated box years back and eUKHOST took care of most of it. I watched, they did the heavy lifting. No drama. No long downtime. That kind of thing matters when you’re juggling invoices and emails and caffeine. I did wander off once. Tried a big name that dangled three months free. Fun idea, right? Nope. The support there was slow and a bit chaotic. Tickets dragged. Calls didn’t inspire confidence. That shameless detour made me appreciate eUKHOST more. With them, when something needs doing it gets done. Not perfect. Once in a while a setting was confusing. Sometimes I had to nudge support with a follow-up. But they actually know what they’re doing, and they don’t pass you around like a hot potato. Daily life with their server is mostly: it works. Backups run. Email routes OK. Pages load. When I hit a weird mail glitch recently I phoned and Nick handled it on the spot — polite, efficient, no faff. So yeah, I pay a bit more than the bargain bin options, but I sleep better. If you’re running real projects and can’t afford to babysit your host every week, this is a solid choice. Would I recommend? Yes. Would I grumble about price sometimes? Also yes. But overall, worth it.
Support left me hanging
First coffee of the morning, I tried to tidy my inbox and cleaned up forwarders in cPanel — and then the trouble began. I removed a bunch of email forwarders, but they kept forwarding anyway — using an old address I had deleted multiple times. I even added a different forward to test it, and the system still insisted on the old one. Chat support was disappointing; the rep basically echoed my complaint and sent screenshots instead of fixing anything. Spent about 30 minutes going in circles. Other hosts I’ve used would’ve fixed this quickly, so I was surprised. In the end it did stop, eventually, so I’m relieved, but I expected better response and quicker delivery on the fix. Price feels fair-ish, but service needs work. I’m thankful it didn’t cost more downtime, but they should train support better.
Saved the site, calm and clear
I opened the ticket late Friday, stomach in knots. The client's site had crashed after a PHP update and everything looked messy. I was skeptical—had bad experiences before with support that gave canned answers or freelancers who ghosted. Needed someone who could actually dig in and not just patch things. Kian K. took over the ticket and immediately started looking through logs and the code. He asked focused questions, ran checks I wouldn't have thought of, and explained things without the usual buzzwords. He didn't rush. He worked methodically and kept me updated every step, which calmed the client and me. The site was back up faster than I expected. Downtime was minimal. So yeah, my doubts faded. It wasn’t flashy, just solid work and clear communication. If you need someone to sort out a messy PHP crash, this was the real deal — professional and reliable, and worth the call. I'll definitely use them again soon.
Saved the site, mostly
Kian got the site back up — that's the short version. He handled a nasty PHP crash on a client site and did the actual digging (logs, code, config) rather than tossing out generic steps. He traced the problem to a plugin/config combo, tested fixes and restored things with surprisingly little downtime. Communication was calm and clear (no jargon-heavy nonsense), he kept me looped in as he worked and explained what he changed. Not flawless — the ticket sat a bit in the queue before Kian picked it up and I had to poke support once — but once he was on it, everything moved fast. Compared to other hosts I've dealt with, this was more straightforward and less blame-shifting. So yeah, not perfect, but solid technical skill plus steady updates made it worthwhile. I’d use this support again, assuming overall response times get a little better.
VPS Hosting Experience
I've had a really great experience with the VPS hosting service at this company. The support team is on top of things and really knows their stuff, always helping me out quickly when I have any issues. Just the other day, one of my sites had a crazy amount of traffic with 68k impressions, but thanks to their reliable service, there were no hiccups whatsoever. I want to give a big shout-out to Brandon S and Sean P from the support team, who have been super helpful every time I've reached out to them.
Server outage assistance
The customer service rep, Priscila J., was super patient and really helped me out during a long server outage. She not only fixed the issue quickly, but she also took the time to walk me through each step. Her knowledge and professionalism were top-notch.
Web hosting services
The web hosting services from this company have been amazing. The customer support team, especially Alec K, has been really helpful and professional in fixing any problems that have come up. The explanations they give are easy to understand and straight to the point, which makes everything run really smoothly.
Web hosting support resolution
I had this problem with my website being super slow, so I contacted customer support for help. Kyle Padgett got back to me right away and gave me a solution that fixed everything fast. I'm always amazed by how great the customer support is with this company.
Switching Hosting Providers
I am really happy with the service at this new hosting company! My old one had terrible customer service and I would always get frustrated waiting on hold, only to end up disconnected. Today, I had to contact Sales, technical support, and billing here and they were all extremely helpful. They helped me transfer my domain and email hosting within just an hour. I am so relieved I switched! Big thanks to Usher Acton who was super patient as he walked me through everything online.
Quick help with hosting package issue
I just wanted to give a shoutout to Nikita Smith for helping me out so quickly with my hosting issue. Nikita is always there for me whenever I have a problem, and I really appreciate their awesome support. I would definitely recommend them to anyone in need of hosting assistance.
Wordpress theme support
I had a problem with my Wordpress theme and I needed some help to fix it. The first person I talked to wasn't very helpful, but then I got transferred to Charles N. He really knew what he was doing! Charles quickly fixed the issue with the theme, showing professionalism and skill in handling the technical stuff. He not only solved the problem fast, but also took the time to explain what he did so I could understand.
Upgrading hosting plan
I was having some trouble with my emails bouncing around on my current hosting plan, but the team over at my hosting company really came through for me. They helped me upgrade to a bigger storage plan, and everyone I dealt with, from the sales folks to the tech support team to billing, was fantastic. The whole process went really smoothly, and the pricing was totally reasonable. It was great that they didn't push me to buy any extra stuff I didn't need.
Hosting service purchase
I had a really good experience with the customer service rep. They took the time to listen to me and fix all my problems quickly. The rep was nice, knew what they were talking about, and was easy to talk to. All in all, I'm happy with the service I got.
Web hosting purchase
Oh my gosh! I've been using this company for years and they're so quick and reliable. Thanks so much, you guys!
WordPress support
I've been having some problems with uploading files on WordPress when using it on a Windows server. It's been really annoying and a waste of time having to reach out to customer support every time this happens. But, I have to give props to Phillip Hoyland from the support team for being super helpful in fixing the issue. It would be great if the company could work on solving this problem for good to make things easier for all us customers.
Website form email issue resolved
This guy named Kian K really came through for me! I was so confused and lost with this whole email form on my website, but he was so patient and helpful. He managed to fix everything up and now all my bookings are coming in without a hitch. I'm extremely grateful for his help!
Hosting services purchase
This company has really great hosting services for a good price. The customer service folks are super helpful and really quick at fixing things or answering my questions. The chat support is awesome, especially with Karl R who really knows his stuff and works fast. I've been with them for a while now and they've never let me down. I definitely suggest this company to anyone who needs dependable hosting services.
About eUKhost
eUKhost is a UK-based web hosting company that was established in 2001. They offer a wide range of hosting services including shared hosting, virtual private servers (VPS), dedicated servers, cloud hosting, and managed WordPress hosting, catering to the diversified needs of individuals and businesses alike. eUKhost prides itself on providing reliable, secure, and fully managed hosting solutions, emphasizing customer support and uptime. Over the years, the company has built a reputation for its commitment to security, reliability, and customer service, serving thousands of customers across the globe.
Details
Contact Information
Westminster Place, York Business Park
YO26 6RW York
United Kingdom
Categories eUKhost
Page Statistics
Last update: April 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Excellent products
Very much trusted service of my country Interestingly my agency is also situated in Leeds where company is What is positive points say my example -I was already using a servic... Read onBy: Graham