In need of a hosting service? Liquid Web promises solutions for professionals who rely on their online presence for their business. But how reliable are Liquid Web’s services? Are they protected from hack attacks, fires and power outages? How good and attentive is Liquid Web’s customer service? Does Liquid Web also provide tools for building websites? Are Liquid Web’s servers state-of-the-art? How many data centers does Liquid Web have? Learn from customer reviews!
About Liquid Web
Liquid Web promises to bring a personal and “human” touch to the world of web hosting. With 20 years of experience and nearly 600 employees, Liquid Web aspires to deliver the best web hosting services.
Liquid Web was founded in 1997 by a 16-year old in Holt, Michigan. Thanks to its great customer service, the company’s defining feature, it quickly grew to become a major provider of web hosting services.
Liquid Web seeks to support web-dependent businesses(companies that derive all of their profit from online activity) that disrupt their sector, like how Netflix disrupted the entertainment industry, Spotify the music industry and Uber the taxi industry. For these companies, reliable servers are absolutely critical. When all of your money comes from your website, your website can never ever be down. After all, if your website constantly crashes or has slow load times, you will come across as less legitimate to potential customers.
Liquid Web recognizes that the needs of many web-dependent ventures are not likely to be satisfied by the one-size fits all solution that most web hosting services offer. In addition, Liquid Web holds that even in a digitized world, ventures still want access to human beings. You want your questions to be answered by a human, not by a robot.
Liquid Web calls its customer support "heroic." Is it truly heroic?
Liquid Web guarantees several services to its customers, including
100% network uptime
100% power uptime
help desk responds within 30 minutes
hardware is replaced within 30 minutes
Liquid Web offers several products. If you want to maximize the performance and security of your website or application, dedicated servers are the way to go. A more affordable alternative is cloud VPS hosting. You can also get dedicated servers in the cloud.
For people who lack knowledge of servers, launching a website via Cloud Sites is an easy solution. Liquid Web can also manage WordPress or build you a custom hybrid solution. Custom hosting solutions are also Liquid Web’s specialty.
If you want to launch an online store, Liquid Web can provide you with SSL Certificates, fully managed servers, offsite backup and PCI compliance scanning (mandatory when you want to store credit card data).
Complaints, concerns, comments and experiences
To connect with Liquid Web’s customer service, you can engage in a live chat (with a human!) on Liquid Web’s website, or call 1-517-322-0434,
Is Liquid Web hosting your website? Are you satisfied with their services? Let us know and leave a review!
Liquid Web promises to provide excellent customer service, "heroic" customer support even. Does this web hosting service deliver on this promise?
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