Cook Unity Reviews
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Reviews (31)
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High-quality meals, some inconsistencies
I gotta say, most of the meals I got from this service were pretty good quality. But man, there were like 1 or 2 dishes that just didn't hit the mark. One dish with beef was super tough and just not tender at all, couldn't even stomach it. And then there was this tilapia dish that had a weird taste and a sauce that was way too sour for my liking. However, I gotta give credit where it's due - the other dishes were bomb, super tasty and satisfying. Sure, the prices are a bit steep, but I'm willing to give them another shot and keep ordering if they can keep up the good work.
Generous main dish, skimpy sides
The main dish I ordered was just the right size and tasted pretty good, but the sides and garnishes that came with it were way too small compared to the main dish. I was kind of bummed because I thought the sides would be just as amazing as the main meal. The food was yummy, but it wasn't anything super impressive. Maybe it's because the food doesn't travel well? I'm not really sure. Overall, I was expecting more, especially considering the price and the high delivery fees. I'll give it another shot in a couple of weeks, but if things don't get better, I might go back to cheaper frozen dinners that I think taste just as good. I really wanted to be head over heels for this meal delivery service, but I'm not quite there yet.
Meal delivery service
I just tried out this meal delivery service, and let me tell you, I was blown away by how easy it was and how good the food tasted! It was such a breeze to prepare everything, and the flavors were top-notch. I definitely suggest giving this service a try if you're in need of a tasty and hassle-free meal option. I'm so happy with how everything turned out, and I can't wait to check out more of what they have to offer.
Variety, profile, no red meat, nothing spicy, inconsistent meals, great food service, excellent customer service
There are just so many choices at this place, it can take me forever to decide what I want. I set up my profile to let them know I don't eat red meat or spicy food, but sometimes my meals aren't exactly what I expected. Sometimes I'll really enjoy something and then the next time it's just not as good. But overall, the food here is fantastic and the staff is really friendly.
Best food ever
The food is delicious and it always comes right on time. They even text me to let me know it's here. I had to stop my subscription, but they made it super easy and didn't pressure me to keep it. Overall, this is the best meal delivery service I've ever used!
Home-delivered meal experience
We tried home-delivered meals for the first time and we were really happy with the whole thing. The meals came in a good, chilled box that kept everything fresh. They were easy to heat up and looked really tasty. And they tasted amazing! It's fun to browse the menu each week and pick from different flavors. This service has made meal planning so much easier for us, and we appreciate it. Thanks for a wonderful experience!
Fresh meal delivery
I was really disappointed with the quality of the meals I got. When my first shipment came, I saw that everything was all mixed up in the packs, which made me wonder if the dinners had been tossed around too much during shipping. Plus, some of the instructions for preparing the dishes were confusing or just plain wrong, especially for the ones with fresh ingredients that shouldn't be heated. It made the whole cooking experience super frustrating and not what I was hoping for.
Quick and yummy food
The food was really delicious, but sometimes it takes forever to get here. I wish I could just speak to the delivery folks to find out where my food is.
Just started with Cook Unity
They have NO customer service. My first order was fine and was very happy.
My second order - I received a delivery of 6 meals - none of them what I ordered. I messaged them as instructed, but no response in 2 days. I emailed them - ditto. I messaged them on the site and they had no customer service rep available. Now they say 'Closed' on their Chat icon.
The ordering and pricing are good, but this lack of customer service (no-one available in any format) is totally unacceptable.
Very disappointed. Buyer beware.Bad service
They offer losts of meals and many of them look delicious. Hopwever I have ordered from them twice and have not receive any deliveries. Didn't even get tracking numbers, so boxes were not sent. I will not buy from them again. I am very unhappy.
3 months
I am very pleased with their service. Taste is absolutely the best. Delivery is as stated. But today I got it at 8 pm! ( it was within the time promised though!)I am very surprised at the negative reviews. ... suspect some competitors trying to destroy their reputation??
Ordered twice from them. Each time I did not get my food. I didn't even get tracking numbers.
Update - I did receive my second order a day late by a different carrier than I had a tracking number for. Food was safe since I ordered all vegan or veggie,> Nothing really to spoil. Unity Cooks did make right on their mistakes so no complaints there. Good customer service; just bad delivery. would co0nsider ordering again in around a year if they are still around. Meals were good.
I JUST RECIEVE MY FIRST ORDER, BOX WAS BROKEN OPEN MOST OF THE FOOD WAS NOT FROZE. I WANT A REFUND AND I AM TRASHING THE FOOD;. CAN'T EAT IT CAUSE I DON'T KNOW HOW LONG IT WAS UNFROZEN.
Delivery was not delivered. I've been calling, texting, trying to find any way to reach someone, but I can't get anywhere. Their help says they'll respond right away if there are problems. That's clearly a lie.
Im so lazy now. Love this service.!!!!
Various
Started of great quality food but quality has slowly become not greT.
We received a box of dinners today just in time for supper. We opened the Kale Efo Riro, supposedly Vegan, and saw a chicken breast, so I took that meal since I'm not a vegan and Ray is. I also cannot eat spicy food. The chicken and rice was fine but the other unidentified "vegetable" (tofu? plantain?) was way too spicy. No Kale was included. They also have tried to send meals we didn't want. We have canceled the service. They definitely put the wrong sleeve on the meal.