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Auto-renewal domain purchase
I am really upset with how the company handled things. We had our domain set up to renew automatically, but it didn't happen on the renewal date. We never got any info about a grace period, redemption period, or elimination period, and now we learned that a different domain broker owns our domain. It's just not okay, and now we've lost 8 years of hard work for our business.
I bought a cool gadget.
I recently purchased this really awesome gadget and had a few questions about it. I decided to contact customer service and they were incredibly helpful! They were able to answer all of my questions and made me feel really confident about my purchase. I was really pleased with the fast and efficient service they provided. I will definitely be a returning customer!
Web hosting service
I had a really bad experience with this web hosting service. The control panel is so hard to figure out, and their services are really frustrating to use. The server is super slow, which makes it really tough to get things done quickly. Their one-click Wordpress installation is a joke - it won't accept the admin credentials I made. And trying to install Wordpress manually is a nightmare because the file manager won't let you unzip zip files. Plus, they have you on an old PHP version that limits what you can do with your website. It's obvious this company doesn't care much about making things easy for users or making sure everything works properly.
Website and email setup
I just got my website and email set up here and it was surprisingly easy! Ran into a small issue, but the folks working here were really nice and helped me out. I really appreciate how they assisted me without making me feel foolish. Thanks a bunch for being awesome!
Quality customer service
I was really impressed with how professional and knowledgeable the staff member was who helped me with my purchase. They made the whole shopping experience smooth and enjoyable with their expertise and helpfulness. I can't thank them enough for their outstanding service.
Fast service without any glitches with the automated assistant
I had a great time using the automated assistant to get connected to an agent quickly. It was a nice surprise how fast everything went and it made things super easy for me. I got the help I needed right away without any problems. I definitely think using the automated assistant is a good idea for anyone looking for a smooth customer service experience.
Website AAAA record issue
I was trying to add a wildcard to my AAAA records on the website but couldn't do it. I had to call customer service for help, and the person I talked to took forever to understand what I needed. He even said wildcards weren't supported, which was crazy because wildcards are typically used in AAAA records, right? After going back and forth, he finally added the wildcard for me. It was frustrating, but I eventually got it done.
Refund not processed
I wanted to thank you for addressing my refund issue, but I still haven't received the larger refund of $1,364.98. I got $143.52 back, but when I checked with my bank and PayPal, they said they hadn't received the bigger refund yet. This conflicting information worries me and needs to be fixed as soon as possible.<br><br>I've tried reaching out to your team multiple times in the past two weeks, but the issue is still unresolved. This delay is not only inconvenient and time-consuming for me, but it also doesn't make your team look good.<br><br>I really need that remaining refund to be processed quickly, and I would appreciate it if someone from your team could get in touch with me directly to discuss this matter. This delay is not only unprofessional but might also be illegal.<br><br>Please resolve this matter promptly today, and you can reach me by phone using the contact information on my account. Thank you.
New laptop charger
Oh my gosh, I got this awesome new laptop charger from a really great website and it was amazing! The customer service folks were incredibly nice and helpful, and they even showed me how to use the charger correctly. They were super patient with all my questions, and my order arrived really quickly. I was thrilled with the entire experience, and now I can keep using my laptop without any problems. Hooray!
Domain name
I bought a domain name and then I started getting bombarded with calls and emails from a bunch of website people. It was super irritating, so I reached out to customer support. The person I talked to was really friendly and they helped me figure out how to adjust my privacy settings.
Domain registration
The website was down for hours, so I couldn't even check out. The customer support chat box was super slow. And to top it off, they added extra years to the terms without asking. How are you gonna sell domain space with your own crappy domain? Definitely steer clear of this one!
Couldn't set up my pointer
I was really disappointed when I found out I couldn't set up my pointer on this website. It's a bummer, man. But the person helping me was really nice and tried to assist me even though I was pretty let down. Now I have to find another place to get my domain from.
Fast and helpful customer service
I talked to customer service a bunch of times today and every time I was super impressed with how fast and helpful they were. The people I spoke with were really patient and made sure they answered all my questions. I really like that they're available 24/7 for customer support and in general, I'm really happy with the company.
Customer service is the best
I love their customer service! Whenever I have a problem or don't get something, they assist me really quickly and make sure I'm satisfied with what I bought.
Quick and efficient service
I was super happy with the help I got at Domain. The person I worked with totally listened to what I needed and made sure everything was good to go before finishing up. They really knew their stuff and paid close attention to every little detail. I trusted them the whole way through. I'd definitely suggest Domain to anyone looking for dependable and quick service.
Technical support resolution
My experience with the customer service team was awesome. I had a problem with my purchase and contacted the technical support team. They helped me out quickly and professionally, especially Vismaya. She was super helpful and gave me clear answers to all my questions. I really appreciated the attention and care she put into fixing my issue. In general, I'm really happy with the customer service from this company.
New domain name and web hosting
Domain.com is a great option for snagging your domain name and web hosting. The setup was actually pretty easy and simple, not as tricky as I expected it to be. Even though I ran into a couple of hiccups at first, the Chat Assistant swooped in and sorted them out quickly. I totally suggest Domain.com for anyone ready to dive into new possibilities and grow their online presence.
Password reset help
A person named Vismaya really came through for me by helping reset my password and unlock my account. I was freaking out about being locked out, but she was there to assist me even in the late hours. She was so friendly and clearly knew her stuff. I can't thank her enough!
Renewal assistance
The customer service at this company really surprised me, it was so efficient and effective. I had some trouble with my credit card that caused a past due service, but Rian helped me out in no time with just a couple of questions and things to do. I was really impressed by how fast and helpful the service was, it totally saved me from a headache. Thanks a lot!
Quick and knowledgeable agent
The person helping me out was really great. They knew their stuff and didn't waste any time getting me the info I needed. They made sure everything went smoothly and there were no issues along the way.
About Domain
Domain.com, established in 2000, is a prominent domain registration and web hosting provider known for their high-quality services and affordable rates. They offer a wide selection of domain names for sale and a user-friendly platform for easy navigation. In addition to domain registration, Domain.com also provides web hosting, VPS hosting, website builder, web design, office 365, G suite, SSL certificates, domain privacy, and sitelock security services. Customers can make secure purchases using various payment methods such as PayPal, credit cards, or check. With a focus on delivering top-notch service and support, Domain.com has become one of the preferred hosts for beginners in the industry.
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Contact Information
5335 Gate Pkwy
32256 Jacksonville, FL
United States
Categories Domain
Page Statistics
Seite online seit: September 29, 2023
Letzte aktualisierung: November 29, 2024
Review with most votes
My website is running from dom
It has been a great journey with domain.com, so far. My whole website network works on their domain registration and hosting. It is quite secure. They have really budget-friend... Read onBy: Vernoz Ibza