Ting5 reviews
This score is based on 5 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Misleading scare call, surprising fix
30. He arrived around 3:00 and could not find a problem. He checked the plug, the outlet, wiring — nothing alarming. I told the company. They asked for more checks. Then they said suddenly I needed a new outside meter box and a new inside box, and quoted roughly $11,000. That really escalated things. I panicked, called people I trust. A man who once did work for me and used to be with Alabama Power — long experience — connected me with a young electrician he trusted. That young man had dealt with this company before and said he would come out and look before making any major calls. A friend’s husband, who has over 40 years as an electrician, also came by and went through everything carefully. Both independent pros did the same detailed checks. They found nothing wrong with the inside box or the outside box. Neither of them charged me. That was a surprise. It calmed me down more than I expected. Meanwhile, the first crew had actually replaced some outdoor plugs. OK, that might have been useful, except I was charged about $162 for two outdoor plugs and they installed four. I trusted them and didn’t question it at the time. I sent every report and invoice to the company many times. I can’t remember the exact number of emails and calls, but it was more than seven. They said they would cover labor. I submitted the invoice from the first electrician who came out. No payment arrived. Instead, the company kept using aggressive language and what felt like scare tactics. Bottom line: the outside help with actual electrical experience cleared my home and didn’t charge. That was the unexpected positive. The company’s handling, the long wait and the pressure to accept expensive fixes were the bad parts. Be careful, ask for independent checks, and don’t let one call send you into panic mode.
Works when it feels like it
I bought this electrical monitor because a contractor once found a near-fire situation in my panel (long story), so I wanted something that actually tells you when things are off. When Ting is on and talking, the interface is decent and it does what it's supposed to — that bit I’ll give them. Trouble is, “on” seems to be optional. The device drops offline for hours, sometimes days, even though everything else on my Wi‑Fi (security cams, smart plugs, whatever) keeps chugging along fine. I’ve unplugged and replugged it, moved it from outlet to outlet in the same room as the router, reset things, the usual dance. Each time I get a notification that Ting lost connection, and then sometime later it’s back like nothing happened. Really annoying when you bought it because you worry about fire hazards — kind of defeats the point.
Quietly useful, if you’re picky about privacy
download, verify email, enable Bluetooth and Wi‑Fi, and follow the prompts. It took maybe ten minutes total. The first few minutes I was still a little skeptical. The app shows two live graphs — voltage and something they call “Hi‑Fi,” which they don’t explain well. I asked support about it. They answered the essentials but stayed vague on the specifics. That kept my skepticism alive for a bit. Still, the unit logged data right away and started building a baseline like they said, supposedly over seven days.
Customer service was decent. Not glowing, not terrible. When I had questions about how my data might be shared with the insurer, they pointed me to the policy and confirmed that State Farm would get alerts about unaddressed hazards. That part is unnerving, honestly. But they also have practical stuff in place: if the device flags a wiring problem they’ll cover up to $1,000 for an electrician visit, and they’ll help liaise with the utility if the issue is on their side. They also send weekly summaries of any anomalies — spikes, outages, odd events. I liked that. It felt like they weren’t just collecting numbers; they were at least trying to provide useful follow-up.
A year later, nothing dramatic happened. It’s been quiet. The device caught a couple of brief outages and reported them accurately. No wiring meltdowns, no sparks, nothing to panic about. Would I pay for this out of pocket long term? Probably not. But while it’s free through the insurer, I kept it plugged in — low fuss, and it gives a bit of peace of mind. My advice if you get offered this: read the terms, especially the data-sharing parts, and keep your phone handy during setup. Expect some vagueness about how certain metrics are calculated, but don’t expect poor support — they’ll help with practical next steps if something crops up. I started wary and stayed cautious, but ended up satisfied enough to let it sit quietly in the wall.Home electricity monitoring device
So, one day my home insurance company randomly decides to partner up with this other company to give me a home electricity monitoring device for free. I was like, really? Insurance companies don't just hand out freebies. But I checked out all the details, and I figured I'd give it a try. The setup was easy and now I can check on my home's electricity usage in real time using an app on my phone. This thing even detects weird power issues, sends me reports every week, and will cover up to $1,000 if I need an electrician. It's not perfect, like no desktop app and it doesn't work with home automation, but I'm feeling pretty good about what it could do.
Ting Sensor
Great peace of mind to have when Ting sensor is protecting my home for any hazardous electrical issues on my home.
About Ting
The safety and security of every home is the owner's priority. Most times, fire incidents are unprecedented. There's no warning and before you say, Jack! your entire home is up in flames. Prevention beats damage control and will beat it anyway. Ting Electrical Fire Protection claims to understand this and as such is dedicated to ensuring clients home is safe from fire incidents with the use of technology. But do they have a good track record? what are people saying about them? One such way to get satisfactory answers is by reading unbiased reviews left for them here, on US-Reviews.
About Ting Electrical Fire Protection
Ting Electrical Fire Protection is a fire security company based in the U.S. The company focuses on providing homeowners with devices that might help them detect impending fire outbreaks. Ting Electrical Fire Protection users are given Ting device on a purchase, whilst they download the app and pair it with the device.
Ting Electrical Fire Prevention - Homeowner Case Study (Ting by Whisker Labs, Inc.)
Products and Services of Ting Electrical Fire Protection
Ting Electrical Fire Protection offers one such device as Ting device. The device comes with a lifetime sensor guarantee. You can place an order for their products via their website. You can also subscribe to their newsletter, especially if you want to be kept abreast of their newest products and services as well as offers.
Compliments, complaints, and tips for Ting Electrical Fire Protection
Have you in time past invested in any of the products and services offered by Ting Electrical Fire Protection? Did you get the best value for your money? Is their mobile app worth your while? Your feedback will help potential customers make a well-informed decision.
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Telecom | Mobile, Cell & Telephone
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Last update: March 2026
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Review with most votes
Ting Sensor
Great peace of mind to have when Ting sensor is protecting my home for any hazardous electrical issues on my home. Read onBy: Leonard Guerra