Assist Diabetics - Overall Rating based on 24 reviews

100% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-18
Hassle-free selling process

I found it super easy to sell my diabetic supplies to Assist Diabetics. All I had to do was put my stuff in the box they gave me, tape it up, and drop it off at the post office.... Read onBy: Nils Ryan

Most relevant negative review

  2023-05-12
Assist Diabetics

This company is a total Scam Read onBy: Jim shoes

Review with most votes

  2023-11-12
Insulin supplies purchase

Maria was amazing! She really went the extra mile to make sure my order went through without a hitch. She was so helpful and even stayed on the phone with me to double-check tha... Read onBy: S. Roberts

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    Hassle-free selling process

    I found it super easy to sell my diabetic supplies to Assist Diabetics. All I had to do was put my stuff in the box they gave me, tape it up, and drop it off at the post office. The instructions were really clear and simple, which I liked. It was a relief not having to deal with selling my supplies myself. Just remember not to remove the prescription labels, like they suggest.


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    Insulin supplies

    I've been using Assist Diabetics for my insulin supplies for a while now, and things have been really good. I haven't had any problems getting what I need, which is a big weight off my shoulders when it comes to managing my diabetes. The products they send are high quality, and I like that they make sure everything is good to go before shipping it out. It's nice to know I can count on them for my medical stuff without any issues.


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    Changing address in the system

    I just called to change my address in the system and got some really great service. Maria, the rep I spoke to, was super helpful and professional the whole time. She not only quickly updated my info but also suggested emailing a shipping label instead of sending it by mail, so I could get my product sooner. Maria really cares about giving top-notch customer service, and she turned my whole experience into a good one. She did such an awesome job that I think she should totally get recognized for her hard work.


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    diabetic supplies

    I called to ask about shipping more things and needed help with a ton of boxes. Maria was so helpful and walked me through all the steps I needed to take. She also went over pricing and expiration dates. It was really great customer service!


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    Product Inquiry Assistance

    I talked to someone from the customer service team at Assist Diabetics today and they were really helpful. They knew a lot about the products and services and took their time to answer all my questions. They explained everything clearly and made sure I understood. I felt like they really cared about me as a customer and I appreciated the personal touch. It was a good experience all around.


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    Quick assistance with shipping label

    I was so happy with how fast they helped me on a Sunday when I called. Maria did a fantastic job and got me the shipping label I needed without any problems. Their customer service is excellent!


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    Insulin testing kit

    Today, I had a great chat with Maria from Assist Diabetics about my insulin testing kit. She was so friendly and really listened to my worries. Maria quickly fixed the issue I was having, and I'm super grateful for her help. It would be awesome if all employees were as helpful as her. Thanks a lot, Maria!


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    Diabetic supplies

    I just bought some diabetic supplies from this company and I have to say, I was really impressed with their customer service. The lady I talked to, Maria, was super helpful and took the time to explain everything to me. She was so patient and really knew her stuff. Her friendly attitude made the whole process really nice. It's great when companies have awesome reps like Maria because it really makes a difference for us customers.


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    Quick and helpful service

    I was so impressed with the customer service I got from Assist Diabetics. The lady I talked to, Ms. Maria, really knew her stuff and was super helpful. She made ordering a breeze and was so nice to talk to. I wish more companies had such great phone customer service. Thanks a bunch, Ms. Maria, for all your help!


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    Insulin pump consultation

    I just had a consultation for an insulin pump at this place, and I gotta say, I was really impressed with how they took care of me. The person helping me knew their stuff and walked me through everything like a pro. They really listened to all my worries and made sure I knew how to use the device. When I left, I felt good about my choice and knew I had picked the right company to help me out.


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    Diabetic supplies

    I had a great experience with the customer service at this company. Maria was super friendly and helpful when I called about my diabetic supplies. She didn't make me feel like I was a bother, unlike someone else I talked to before. I wish everyone there was as good as Maria. It really changes the whole customer experience for the better.


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    Quick and efficient service

    I was so happy with how quickly the Assist Diabetics team helped me out. I gotta give a shoutout to Miss Tiffany, she really knows her stuff! She was able to help me right away and fix my problem in no time. It was nice to work with someone so efficient and skilled. Thanks a lot, Tiffany, for being so on top of things!


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    Diabetic supplies

    Today, I had a great experience with Maria helping me with my order. She was really friendly and understood my issue right away. I was impressed with the service I received here.


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    Prepaid mailing label for Diabetes Supplies

    I wanted to share about this amazing employee I interacted with at the company. They really went out of their way to help me get a prepaid mailing label for a big box of my Diabetes Supplies. Being 90 years old and a little hard of hearing, I really appreciated how quick and helpful they were. They were so patient and made sure everything was taken care of for me. I feel so grateful for all the care and attention they showed me during our interaction.


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    Label request handled smoothly and efficiently

    My experience with Assist Diabetics was absolutely amazing. I just needed a label and the customer service rep was so helpful and friendly. She gave me the option to get it in the mail or through email, then made sure I got it right away after confirming my email. She even reminded me to check my spam folder, which is where it was. With her help, I found the label, printed it out, and had it in my hand before we ended the call. It was such a smooth and easy process. Just great service overall!


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    Products and services offered

    Assist Diabetics is a really top-notch company that helps folks who need diabetes products. They don't just have a bunch of different products to choose from, but they also give customers a chance to earn rewards for any products they don't end up using. It's a cool way that benefits everyone involved, making it a win-win situation.


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    Quick and helpful assistance

    I had a really good experience with Assist Diabetics, especially with Maria, who was my rep. She was super helpful and knew her stuff, answering all my questions and helping me with whatever I needed. Maria really went the extra mile to make sure I got the products I needed to handle my diabetes. I really appreciate her outstanding customer service and upbeat attitude during the whole thing. Thanks a lot, Maria, for making my time with Assist Diabetics so awesome.


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    Insulin testing supplies

    I just bought some insulin testing supplies from this company, and I had a little problem with the size of the box they sent me. It was way too small for what I needed to return. But, I talked to this awesome customer service rep named Tiffany, and she was super helpful. She said they didn't have any bigger boxes, but she sent me another label so I could ship it back. I was really impressed by how quickly she helped me out and how dedicated she was to fixing the issue.


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    Sell Diabetic Supplies

    I recently decided to sell my extra diabetic supplies and wasn't sure which company to go with. After doing some research, I decided to go with Assist Diabetics. I had a bunch of questions about the whole process, and I was pleasantly surprised by the awesome customer service I got. The lady I talked to, Maria, was super helpful and nice. She not only answered all my questions but also made me feel good about selling my supplies to Assist Diabetics. The box they sent me was kinda small, so I called Maria and she took care of it right away. It was nice nice to talk to someone who really wanted to help me out. Thanks to Maria's great help, I'll definitely be using Assist Diabetics again to sell my diabetic supplies.


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    Glucose monitoring supplies

    The customer service at this company is amazing. I was super impressed by the representative I talked to. They knew their stuff and were really professional when answering all my questions. It was obvious they were well-trained and super knowledgeable about their products. On top of that, they were really nice and made me feel important as a customer. I felt good about my purchase because I knew I was getting the right info and help.