Audew22 reviews

41% Would buy here again

This rating is based on 22 genuine user reviews submitted directly through US-Reviews.




Featured Reviews

Most relevant positive review

  2023-06-22
the bill.

I said, at this time I dispute the validity of the bill. I asked her to send me a copy of the itemized statement and I'd call her back after reviewing and that I believe I have ... Read onBy: rahul khanna

Most relevant negative review

  2024-03-21
Faulty product, terrible custo

I bought something from this company and it was faulty. I tried to contact customer support to use the warranty, but they were nowhere to be found. Don't waste your time or... Read onBy: O. Jenkins

Review with most votes

  2021-02-24
AUDEW model Empower-172

Tried to top off charge with supplied AC Charger. The charger became extremely hot. To hot to hold in my hand. I am very concerned. No customer support number. Read onBy: Charles Scroggins

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    Portable jump boxes

    I bought a couple of portable jump boxes from here, and let me tell you, the quality is seriously lacking. Two out of the three boxes I bought had discharging issues, and even after upgrading to a larger jump box, it stopped charging after a short while. When I contacted customer service for help, I was basically told that I was out of luck because my warranty had expired. Really? With all the problems I've had with their products, you would think they would at least offer some assistance. My wife got a cheaper jump box from Amazon and it's still working great after two years. I definitely won't be buying from this company again due to their poor product quality and lack of customer support.


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    Unfulfilled order

    I placed an order with the company but haven't gotten my item or refund yet. It's been a week since I ordered, so I checked in to see what's up. Turns out the item I wanted is out of stock. I asked for a different color, but they said they couldn't make it happen and just canceled my order. Now I still haven't seen my refund, and I'm not too thrilled about how things are going.


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    Tire inflator

    I'm super bummed about this tire inflator I bought - it stopped working way too soon! I really needed it, so it's frustrating. And on top of that, their customer service was terrible. It's like they didn't even care that it crapped out on me so fast. Next time, I'm definitely going to go with a different brand. This whole situation just feels like they're trying to push you into buying a new one all the time.


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    Faulty product, terrible customer support

    I bought something from this company and it was faulty. I tried to contact customer support to use the warranty, but they were nowhere to be found. Don't waste your time or money because you won't be able to get ahold of them either. I've tried so many times!


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    Jump starter purchase

    I am seriously bummed about the customer service at this company. I had a problem with my purchase and they acted like they couldn't even find my order. They took forever to get back to me, way after my 12-month warranty was up. The jump starter I bought didn't even work for a week! Total waste of money.


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    Foot pump purchase

    I just bought a twin barrel foot pump from this company, and it cost me a little more than I expected. At first, it seemed like a good quality product and I was happy with it. But after using it for just two years, it started to leak and couldn't fill up tires like it used to.


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    Defective car charger

    I bought a car charger that worked only once and then suddenly stopped working. I've been trying to reach customer service through email for more than 3 months now with no response. The website doesn't even have instructions or a return policy.


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    Audew battery jumper

    I had a really bad time with this Audew product. When I got a faulty one, I tried to send it back but couldn't get a hold of their customer service. No one told me where to return it, so I sent it back to the address on the package. But I haven't heard a word from them, no refund either. Their lack of communication and professionalism is making me wonder if this company is legit. I feel totally ripped off and annoyed. I wouldn't suggest buying anything from them.


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    Portable tire inflator

    I bought this portable tire inflator, but darn it, it crapped out on me after only a few uses. So, I contacted customer service and at first, they were pretty quick to respond and seemed pretty willing to help. But after they assured me a replacement was on the way, it never showed up, and now all my emails are getting ghosted. I gotta say, I'm beyond bummed about the product and the company dropping the ball on this.


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    Gifted Battery Jumper

    I was so excited to use this battery jumper today because it was a gift I received. Unfortunately, when I tried to connect it to my car's battery, it just beeped and didn't work at all. I reached out to customer service for help, but they required an order number that I didn't have since it was a gift. To make matters worse, they didn't even have a phone number for me to call and speak to someone about my issue. Good customer service is key, but this company's customer service is seriously lacking. I won't be recommending this product to anyone due to their poor customer service.


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    the bill.

    I said, at this time I dispute the validity of the bill. I asked her to send me a copy of the itemized statement and I'd call her back after reviewing and that I believe I have 30 days to review before further action by collections. Contact Banggood.com +1...8O5...420...3O08 PHONE NUMBER Banggood.com+1...8O5...420...3O08 PHONE NUMBER She said ok about sending but that collections reporting would begin. She never got short, snippy or angry. Then I googled the lab and found this ... site with same stories.


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    themed

    franchise and Lego Group's Lego Star Wars toy line. It follows the events of the Star Wars films, A New Hope, audew CUstomer SERVICE +1...8O5...301...7O02 PHONE NUMBER +1...8O5...301...7O02 The Empire Strikes Back and Return of the Jedi. The game allows players to assume the roles of over 50 Lego versions of characters from the film series... customized characters can also be created.


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    Audew portable air compressor

    I bought Audew portable air compressor (auto digital tire inflator). It doesn't work. I sent many emails to customer service. They did not respond to my emails. Waste of money and time.
    Do not purchase anything from Audew.


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    smnbvhj,

    The purchase I brought about was over $109 I should’ve gotten free shipping why didn’t I Thinking of canceling my order
    customer support phone number+1-8-O=5-6-O=8-5=4-O=6

    customer service phone number+1=8-O)(5-6=O-8=5-4=O-6


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    AUDEW Jump Starter

    Newly purchased unit does not have any output voltage to jump start vehicles. So far after going back and forth with AUDEW via email there has been no resolution for a warranty replacement or refund.


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    Andrew tire inflator

    Negative.
    Do Not Buy From This Company.
    They do not respond to email question and compressor stopped working after 3 months.


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    Audew 2000A Peak 20000mAh Car Jump Starter

    After extensive research I decided that the Audew-2000A-Peak-20000mAh-Car-Jump-Starter- was the best on the the market and surpasses the competition, in every category!
    Let it be known that the failure rate for manufactured installed lithium batteries is 20% world wide, and it is important that you understand that there are two types of battery failures. One happens at a predictable interval-per-million and is associated with a design flaw including the separator, electrolyte, electrode or processes. The more hard failures are random events that don’t point to a design flaw. Instead, it may be an event like charging at not recommended temperature.
    There are many reasons for these failures from the seller and the buyer.

    However, there are also certain things you should do at your end to boost your battery reliability and to reduce the failure rate.

    How to Improve Lithium Battery Reliability?

    Now, there are several things you can do to enhance the reliability of your lithium battery. So, let’s get to know about them -

    · Keep your battery at room temperature

    It’s always recommended that you should keep your battery at room temperature that is between 20 and 25 degrees Celsius. Do you know that worst thing that can occur to lithium-based batteries is to have a complete charge and be subjected to high temperatures? Thus, don’t charge your battery in the extremely hot temperature.

    · Avoid full discharges and allow partial ones

    Unlike other batteries, lithium batteries don’t have a charge memory. It means that deep-discharge cycles aren’t required. Also, it’s good for the battery to utilize partial-discharge cycles. But, here one exception comes in - battery experts recommend that after thirty charges, you should let lithium-based batteries almost completely discharge.

    · Avoid completely discharging the battery

    If the lithium batteries are discharged below 2.5v/cell, then a safety circuit designed into the battery opens and your battery appears to be dead. For safety reasons also, don’t recharge completely discharged the battery if it has been stored in that condition for numerous months.



    What You Can Do To Reduce Lithium Battery Failure Rate?

    We all know that the causes of Lithium Battery failure involve:

    · Puncture

    · Overcharge

    · Overheating

    · Short-circuit

    · Internal cell failure

    · Manufacturing deficiencies

    Every year, many reports are filed which involve these battery failures in the laptop, desktop, mobile phones, etc. But you can take some action that can have a good impact on the usage of these batteries. It will also reduce the failure rates of these batteries.

    THE BOTTOM LINE IS THIS:
    Every company who makes these chargers are going to have failed batteries right out of the box.
    This could simply be because the environment in which they are stored killed them from heat or cold, or both.
    Or they suffered the fate of one of the other reason's listed above.
    I own an Audew-2000A-Peak-20000mAh-Car-Jump-Starter- and it has one of the lowest failure rates of any of the top chargers out there, and out performs in every category, over and over again.
    If you’re looking for the perfect jump starter, your not going to find it, but the " Audew" is the closest one you will find to perfection.
    Audew offers12 Month of Free Replacement or Refund and 24/7 available customer service!

    I received my Order #SG10074108479 on Monday 7-26-2021 for one(1) 100A Jump start unit
    The order appeared to be complete with all the cables, but the residential home charger to charge the unit is missing and was not included

    This somewhat concerns me as ordered to(20 additional units on Order #SG10074108546 which I have yet to receive and I hope they include the residential home chargers to charge the units

    Please resolve my issue regarding missing residential home charger as I need to charge the unit before I can use it, and presently have no way to charge the unit without the residential home charger

    Thanks in advance
    Gary Rybicki
    Tel. 508-529-6274
    56 South Street
    Upton, MA 01568


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    Audew battery jumper

    After hearing NOTHING from Audew about my defective product I finally returned it EVEN THOUGH there are NO instructions on their own website or with the product as to WHERE to send it to. I sent it to the return address on the package I received it from WEEKS AGO and still no reply nor any refund. This company is completely unprofessional and now it looks like a scam. "Get back to you shortly" or whatever" and not even 1 email reply. This company is a scam. Do not purchase anything from this company. At least at Amazon or Costco you can return things with a prompt refund.


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    AUDEW model Empower-172

    Tried to top off charge with supplied AC Charger. The charger became extremely hot. To hot to hold in my hand. I am very concerned.

    No customer support number.


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    12/2020

    Tire pump worked ONLY three times (3x) and stopped pumping. Unit will power up, measure tire pressure, but will not pump tire. Contacted customer department and was told to send video. video was sent, which shows 4mins of pump working but not pumping tire, and it has been over three week since video was send, there has been no responds from the customer services department. BAD CUSTOMER RESPONSE. The issue could have been resolved if a phone # were present, posting on social media is not my way.




About Audew

A good car maintenance culture helps keep your car in a good condition. The cost of fixing a car when it breaks down can be so exorbitant, thus one should keep watch on his or her cars, to prevent spending much. Audew, a Chinese company offers a wide range of car maintenance products including car cleaning, air tools, jump starter, and many more. Read customer reviews of Audew left here by others who have tried out their products before considering giving them a try.

About Audew
Audew is a privately held Chinese multinational company. The company designs, manufactures and markets consumer electronics, automotive chemicals, plastics, and various electrical components. Established in 2013, Audew claims to be committed to providing automotive accessories to customers living in the different parts and regions of the world. They boast of a team of over 500 people including engineers, designers, and sellers who work in the US, China, Germany, the United Kingdom, Canada, and India.

Products and Services offered by Audew
Audew offers a wide range of products in the following categories; Car Jump Starters, Air Tools, Car Covers, Car Cleaning, Electronics, Replacement Parts, Car Mirrors, Car Lights, Tow Hooks & Straps car accessories, Seat Cushions, and Home & Kitchen products. They offer international shipping services and honor a 30 days’ return policy. You don't have to pay to ship most items at Audew.com. You can view the shipping fees on each product page and at checkout. Shipments from their local warehouse take 3-7 working days, while from CN warehouse takes 10-25 working days. They are improving the delivery process to make your package more secure, so processing your order may be within 1-2 days. If you have ordered multiple products, you may receive separate shipments, the delivery time may also differ. Please pay attention to choosing the warehouse. If you choose the local warehouse, you do not need to pay import taxes and duties; if you choose the CN warehouse you will be responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in Audew’s warehouse for inspection, the refund process will begin. Returns must include all accessories and original packaging. For non-quality related warranty claims, the buyer is responsible for shipping costs. They accept PayPal, Visa Cards, and MasterCards, for payments. For more inquiries, contact them via email at Audew_service@vip.163.com.

Compliments, complaints, and Opinions
Have you patronized Audew before? What is your take on the prices of their products? Are they worth the quality being offered? If you were satisfied with your order or you have tips on how Audew can improve the quality of its products and service delivery, kindly let us know by leaving a candid review of the company here. Your feedback will be of immense benefit to potential customers

 


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