;Bed Threads » Customer reviews and experiences 2021 ✓
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    Reviews Bed Threads

    Good quality bedding can define a person’s life. Though blankets and other bedsheets might appear to be irrelevant, studies have revealed that there is a closed link between how well an individual sleeps and how good they feel— referring that excellent beddingmight possess the ability to promote people’s life extensively. Bed Threads is an online store that asserts to provide quality bed products, offering customers a good bed experience. We cannot assure you of the quality of the products they offer so, we advise that you read unbiased customer reviews of the company to affirm if they have been efficient as they claim.

    About Bed Threads
    Genevieve Rosen-Biller is the founder of Bed Threads. The online store claims that it provides products such as the simple French flax linen bedding set that encompasses two pillowcases, a duvet blanket, and a fitted sheet, ensuring customers a comfortable sleep.

    Products and Services offered by Bed Threads
    Bed threads offer various kinds of sleepwear, flat sheets, standard pillowcases, ceramics & vases, candles, and many more. They offer free shipping anywhere in Australia, New Zealand, Singapore, and the US. Shipping is $60AUD to the rest of the world. All orders will usually be dispatched from Sydney, Australia. You will be notified via email once your order has been dispatched along with tracking details. Bed Threads claims not to sleep well unless you do, which is why they offer a one-year guarantee on all items purchased from their website. If at any point in this timeframe you are unhappy with your items, they will refund, replace, or return for you. Your satisfaction is of utmost importance to them. If you're having an issue with Threads. that is over a year old, please email them at hello@bedthreads.com.au and someone from their team will come back to you ASAP to help sort things out. For a change of mind return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the bedding never slept on. Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Then, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. They accept all major Credit Cards, Apple Pay, Google Pay & PayPal. For more inquiries, please email them at hello@bedthreads.com.au.

    Compliments, Complaints, and Opinions
    Have you obtained any collection from Bed Threads before? Were you satisfied with the quality of the product you purchased? Do you have reservations you might want to posit here? Would you recommend their products to others? Did you experience any difficulties while placing your orders via their website? Perhaps you can propose how the company can promote its products and service delivery for the best clients’ experience. Kindly drop your review below and share your thoughts and experience(s). Your thoughts will help put prospects in a reasonable frame.

    24 hour Online Shopping Challenge

    Bed Threads
    Reviews, complaints and customer experiences (7)

    8.6
    83% Would buy here again!
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    8.6
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    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

    BYO Bundle

    Beautiful quality linen in amazing colours. Excellent value compared to other pure linen brands. Shipping took a little longer than expected but understandable during Covid. Will be purchasing more!

    By: Anna28-01-2021
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    Yes
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    Lovely Threads

    Beautiful soft linen. Loving the colours and ability to mix and match. Will be back for more!

    By: Maddison G03-03-2021
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    Loving this brand!

    Purchased Olive and Sage combo. Lovely colours and feel. Has elevated my space!

    By: Sienna29-01-2021
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    Rust & Terracotta Bundle

    Beautiful quality linen with personal customer service.
    Highly recommend!

    By: Becky04-02-2021
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    Do NOT purchase these sheets!

    I don't know why there are so many positive reviews about the customer service! They sent the wrong sheets to me (2 difference colors - so the flat sheet doesn't match the fitted and pillowcases). I reached out to them for the first time on 2/9, heard nothing, so reached out again on 2/16. On 2/17, they said they would send new sheets to some address in Oregon (I live in Colorado). I wrote them back with the correct address within an hour, and have heard nothing back since. I e-mailed them again on 2/19 and again on 2/26. They have not confirmed if they're sending the correct sheet or not. Also, they only have an Australian phone #, so no way to reach out via phone without incurring international calling charges. The original sheets took months to get here, so I want to know if they're sending a replacement. This was NOT worth the hassle. Plenty of other companies out there with the same quality sheets and WAY better service.

    By: Jennifer Anderson28-02-2021
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    Bed Threads

    High quality and affordable!

    By: Jules30-01-2021
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    Resolved

    Bed Threads Create Your Own Bundle

    I loved the color choices so I was excited to order these. They arrived and were beautiful- not as pictured on the site but still good. However, I washed to their instructions and just was shocked at how uncomfortable and scratchy the linen was. Not “soft as butter” as they claim. It was so bad after tossing and turning I got out of bed at 4 am and changed all of my sheets. When I reached out to customers service they claimed there was nothing they would do- even as their website clearly states they have a 1 year guarantee and will return if you are unhappy. They then went radio silent and ignored my emails. 100% worst experience, terrible customer service, and scratchy sheets not worth the price they just look nice. I am pretty sure they scrub their website and IG for negative customer feedback.

    I really don’t like posting negative reviews but since they aren’t honoring their return guarantee I feel like I should let others know.

    By: Jennifer26-01-2021
    Vicky03-02-2021

    Wow, I’m sorry to hear about your customer service experience. I can’t speak to that, but I own Bed Thread sheets. Like all linen, they start out on the rough side then grow softer with each wash. To speed the softening process, you can throw them in the washing machine with a half-cup baking soda. Some people even soak new linen sheets in a bucket of water with some baking soda overnight first. Hopefully, you’ll find your sheets getting softer and softer in time. Mine are in that “buttery” territory now.

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    Write your own review about Bed Threads

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    FAQ

    Is Bed Threads a trustworthy company?

    There is currently one customer review posted about Bed Threads. On average, they received a star-grading of 8.6/10, with 83% of the reviewers indicating that they would buy from the brand again.

    What services or products do Bed Threads offer?

    Bed Threads is mainly active in the Online Shop category, more specifically with Homeware.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Bed Threads website with confidence. If not you can find many other brands to read about on our website!"