Spotlight: What are our customers saying?
GDF studio is an amazing store in terms of finding the latest style in furniture at an affordable cost. They have one of the best types which suits the taste of mine and decor of my house, Its much...Read on
I bought a beautiful white Gazebo from GDF Studio. It offered the best price for the same product others were selling. When it came, there was a couple of manufacturing issues, but GDF Studio rep...Read on
GDF Studio is Awesome!!! I had the BEST Purchase experience with this company. I received my furniture sets including 9 pieces quickly. All pieces were professionally packed and were BEAUTIFUL! Cus...Read on
We are returning this horrible sofa and we are not being provided with a pre-paid shipping tag. This whole experience has been awful starting with the shipment coming in two boxes and the shipper o...Read on
I noticed and you should be aware of prices increasing during holiday sales as they put up prices in order to give you a code thinking your getting a 20% discount. BUYERS BE AWARE.Read on
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GDF studio is an amazing store in terms of finding the latest style in furniture at an affordable cost. They have one of the best types which suits the taste of mine and decor of my house, Its much easy to buy from here as compare to other online store as from here i get good delivery services.
All the furniture i have ordered was packed neatly and delivered to me safely without any damage, also it was quick and faster. Apart from delivery on time , they have hassle-free shopping services which includes good customer care services and site which is easy to access anytime and anywhere
I was sent the wrong color on a fabric rocking chair. The color was to be wheat. I need a pick up, and correct chair. Thankyou
I bought a beautiful white Gazebo from GDF Studio. It offered the best price for the same product others were selling. When it came, there was a couple of manufacturing issues, but GDF Studio replaced everything! I am 100% satisfied and I would definitely buy from this company again. If something is not correct, they go above and beyond to make it right. I will be watching what they have for sale from now on! Great company and outstanding customer service.
GDF Studio is Awesome!!! I had the BEST Purchase experience with this company. I received my furniture sets including 9 pieces quickly. All pieces were professionally packed and were BEAUTIFUL! Customer service is EXCELLENT - very friendly and helpful. Zaira was one of the agent i spoke with - she was professional, knowledgeable and quick! I love contemporary, clean designs and GDF Studio designs exceeded my expectations! Will be back to buy more!
Vita Chesterfield Tufted Microfiber Sofa
We are returning this horrible sofa and we are not being provided with a pre-paid shipping tag. This whole experience has been awful starting with the shipment coming in two boxes and the shipper only giving us one tracking number. They then said that the shipment was complete causing us a headache. Days later we receive a second box and its like we were supposed to know. Now, this sofa is about the worst thing we've ever experienced. We can't believe that this company is making all this furniture prime and recommended. This piece of furniture and the two chairs we also bought forced me to become an semi-expert in furniture construction. The problem is that somebody forgot about the concept of comfort. You don't need over the top comfort, but just a little would be great.... and there is none. These people did not design these pieces of furniture with any form of "comfort" in mind. It was strictly, how can we throw a little foam, some wood, and some coverings that look vintage classy together and make some money. Somebody forgot about the functionality of things called chairs and sofas. Anyway, we are returning this so we can get our refund and never bought any item again from this company.
Looking to buy, but won't buy now.
I noticed and you should be aware of prices increasing during holiday sales as they put up prices in order to give you a code thinking your getting a 20% discount. BUYERS BE AWARE.
Bridger Fabric Sectional Couch with Ottoman - Light Gray × 1
This is genuinely the first negative review I have ever had to write but my hope is that this may save someone from being in the same position GDF Studio has left me in. This company mailed by sectional with 5 different tracking numbers for it to arrive on 5 different days. I reached out within a few minutes of seeing the 5 created labels and explained that I can't afford to take off work to be at my apartment for 5 different pieces of my couch to arrive on all different days. They said the delivery service will leave it outside the door. I explained leaving my couch parts unattended will run the risk of someone stealing it or me having to figure out how I can lift them into my apartment by myself. I couldn't believe how unkind they were and how terribly inconvenience they made this situation. So please, if you decide to go with this company, keep in mind that unfortunately they don't care about their customers and they won't treat you with the kindness and sincerity you treated them with.
I ordered two benches. One was nice but the other was damaged. I asked when they could replace as I need next week and they are on back order until June 3rd. I also had to check on my order as it took forever to ship out.
Tear drop chair
I purchased this chair on March 22 received an email on the 29 stating it shipped FedEx gave the tracking number. Checked nothing, checked later that day nothing. Nothing for 7 days. I emailed them asking if the chair had shipped why can’t I see it. Get a reply here the the tracking we apologize. Nothing and more nothing.
Amazon showed Arriving by tomorrow
Ordered March 22
Shipped Monday, March 29.
Turns out it has not shipped at all. They cancel my order and give me back my money. Yes we were a pain, but they never gave a straight answer. Do not shop this store and expect any delivery information
Sebastian table bench and chairs
Horrible customer service and quality. Ordered a concrete table and 6 chairs. The chairs are fine as is the bench but the table has chipped and scratched within the first month of ownership. After 6 months it looks like we've had it for 10 years. No response from customer service at all after 2 attempts to reach them.
Monterey outdoor rocking chair
Is this a real company? We have had our order filled for a week. We even have a FedEx tracking number assigned yet the order never ships. Something is wrong here. One star service? There is no service, nor delivery. Two emails and no response.