ESPA Reviews
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Reviews (23)
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Advent calendar purchase
I just bought an advent calendar from this company and let me tell you, I am so impressed with the products they included. As soon as I started using them, I could tell they really know what they're doing when it comes to skincare. I've seen such a difference in my skin - it's glowing and feels so healthy. I've used skincare stuff for a long time and these are definitely some of the top ones I've ever tried. Once I finish what I've got now, I'm definitely making the switch to this brand. I highly recommend giving them a shot if you want skincare products that actually work and feel luxurious.
Luxurious Advent Calendar purchase
Wow, I just have to say that this Advent Calendar was absolutely incredible! I couldn't wait for it to come out, and let me tell you, it totally lived up to the hype. The items inside were so luxurious and top-notch, definitely worth every dollar. The website was super easy to use and ordering was a breeze. I was so impressed that I had to treat myself to another one. Using the products felt like pure luxury and indulgence. I even placed another order recently and I'm counting down the days until it arrives. Thanks for offering such an amazing product and overall experience!
Optimal Skin Pro-Serum purchase
I just bought the Optimal Skin Pro-Serum and I gotta say, I am so impressed with the results! This serum really helped with my dry and flaky skin, and on top of that, it made my skin texture and appearance look a lot better. The website was super easy to use, and I liked that there were different payment options to choose from. Plus, getting free samples and a kit for spending a certain amount was a nice bonus. I was pleasantly surprised by the pop-up offering an extra 10 percent off my purchase, which made my whole shopping experience even better.
Luxury skincare products
I recently visited the spa as a customer and I have to say, I was really impressed with the whole experience. The layout of the website was so easy to use, which made it simple to find the products I wanted. The payment process was smooth, which showed me that the people behind the website really know their tech stuff. The products looked great, and I can't wait to try them out especially since I saw a well-known brand using them. Overall, I had a really good time at the spa and I would definitely suggest it to others.
Recent skincare purchase
I recently bought some skincare products and I have to admit, I'm really happy with how they worked. The products I got were really good quality and made my skin feel so fresh and clean. Plus, the price was fair, so I feel like I got a good deal.
Product issue resolved
I had a problem with something I bought, but the people I talked to were super nice and helpful in fixing it. Even though there was a little problem at first, I would totally buy from them again. The customer service folks really went out of their way to make sure I was happy with how everything turned out, and I’m really thankful for all their hard work.
Easy shopping and complimentary gift
This website is really user-friendly! I like how, when I selected a product, it took me to another page to choose a free gift depending on how much I spent. It made shopping a lot more enjoyable and interesting. I do wish there was a way to keep tabs on my previous purchases with a profile so I could easily reorder my go-to items. Despite that, I had a fantastic experience and I want to show my appreciation to the website for simplifying my shopping experience.
Online skincare purchase
The ordering process on your website was a complete mess. It felt like I was constantly dealing with incorrect information and getting more and more frustrated. Every time I thought I had everything set, another problem would come up that needed to be addressed. It was like going around in circles, and it was really aggravating. I shop online a lot, so I was hoping for a smoother and easier experience. This one definitely fell short and was disappointing.
Sample moisturizer from a luxury spa
I just had the most incredible spa day and they gave me a little sample of this moisturizer that totally blew my mind. I tried it out and knew right away I had to buy more. The website was super easy to use, not overwhelming with extra stuff I didn't need. I picked out what I wanted, finished my order, and now I'm anxiously waiting for it to show up at my door. So excited to bring that spa-like relaxation right to my own home. Thank you!
Skincare products
I just bought some skincare stuff from this company, and I gotta say, I was pretty impressed with how easy it was to find what I needed on their website. The layout was super easy to use, and I found the suggestions really helpful. Checking out was a breeze with no issues. And the products themselves were top-notch - they did exactly what they claimed. All in all, a really great shopping experience.
Tiered rewards and samples
I just hit the silver tier at this beauty store and was looking forward to getting 4 free samples when I check out. But, I've been let down because those samples have been missing more than once. It's making me wonder if this rewards system is even for real or if it's just a way to get us to spend more without really giving us what we've earned. It's frustrating to think I'm being fooled and not getting the perks I worked for by buying stuff.
Invigorating products
These products are just incredible! They smell so good and make my skin look and feel amazing. I noticed a difference after only using them a few times. I'm really impressed with how well they work. Keep up the good job!
Facial serum purchase
I was really let down by that facial serum I bought at the store. It seemed like it would work wonders, but the price just didn't make sense to me. I couldn't see myself paying top dollar for something that didn't deliver on its promises. The quality didn't match the high cost, which left me feeling pretty disappointed with my buy. I was definitely expecting better from such a well-known brand.
Replacement order arrived
This is my new order because my first one got all messed up. I had a total mess with the delivery the first time I ordered, it kept going back to the warehouse over and over. Dealing with their so-called "customer care" team was a nightmare. They were so unprofessional and it seemed like nobody there cared at all if I ever got my order. It was seriously the worst customer service experience I have ever had.
Discount code issue
I ran into an issue when I was trying to use a discount code while making a purchase. The system wouldn't let me put in the code, which was pretty frustrating. But when I contacted customer service, they helped me right away and gave me a 10% discount on my order. With my experience in retail management, I really appreciate the fast response and great customer service from the team.
Skincare product trials
I'm really into skincare, so I love checking out what other people have to say about products and getting to try samples before buying. It helps me figure out what's best for my skin. I recently got some skincare samples from this place and they were amazing! They were gentle but still made a difference. Plus, I love that they have a rewards program to keep me coming back for more.
Easy selection, quick checkout
The website was super easy to use when I was checking out all the details and picking out what I wanted to buy. Everything was laid out really well, so I could find stuff quickly. Checking out was a breeze too, which just added to the great shopping experience overall.
Disappointment with promised free gift
I just bought something because I got an email saying there was a free gift worth $130. I made sure to order within the promo period, but when I went to check out, the gift was no longer an option. It was a bummer because that freebie was a big reason I decided to buy.
Awesome gift set
Last year, I got this really awesome gift set with a bunch of amazing products in it. I used up every last bit of it and it was so much fun trying out all those new things. It made me feel so fancy and mature. So now, I thought I would get the same gift set for my friend because I know she will love it just as much as I did. It's like sharing the joy, you know?
Review with most votes
Amazing for skin
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