All reviews of Jaylen Murphy
Review about: GDF Studio
Faux fur bean bag
I was really disappointed with this faux fur bean bag. The cover was shedding a lot and the cushion inside was lumpy and didn't fluff up properly. When I contacted customer service to try and return it, they first said to donate it to charity, which was not what I wanted to hear. After lots of back and forth emails, they finally agreed to pick it up on 12/2, which meant I had to deal with the shedding mess in my house for over a month. I told them my wife was pregnant and due on 12/7, so I was worried about what would happen if I wasn't home for the pick-up. The whole situation was frustrating, and their return policy saying it's free and within 90 days was not accurate. It seemed like their customer service reps were avoiding giving real solutions. I was so fed up and was thinking about disputing the charge and just throwing the item away.