Black Label - Overall Rating based on 22 reviews
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Shampoo purchase
I bought this shampoo from the company and it was really good. But man, I was bummed when they didn't have it in stock for like three whole months. I stuck with them because I like their stuff, but they kinda dropped the ball on letting customers know what was up. Had to switch to another brand in the end. Hopefully, they figure out their inventory and let us know what's going on next time.
Mediocre experience with Black Label
I've had some experience with the company Black Label and overall, it's been a mixed bag. On one hand, their products are of decent quality and I haven't had any major issues with them. On the other hand, their customer service could use some improvement.
I've ordered a few things from their website and for the most part, the process has been pretty smooth. I've never had any issues with getting my order shipped out or anything like that. However, I did have one issue with a product I received and when I reached out to customer service for help, it took a few back and forth messages before the issue was resolved.
As for the products themselves, they're decent quality. I've bought a couple of t-shirts and they've held up well after a few washes. The design is also pretty nice. However, the prices are a bit on the higher side compared to similar products from other companies.
So overall, while Black Label has its ups and downs, I've been mostly satisfied with my experience. The products are decent, but the customer service could be better. And the prices are a bit steep. But I would consider buying from them again in the future.
