Buitrago Cigars - Overall Rating based on 27 reviews
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Cigar order
I ordered some cigars here not too long ago, but I still haven't gotten them. I placed the order on March 8th, but when I check, it still says "awaiting fulfillment". I contacted them to ask what's going on, but I haven't heard back yet. I'm not happy with how slow everything is moving and the lack of communication. Hopefully they sort it out soon. I'll make sure to update my review once I finally get my order.
Phillies alternative cigars
I've been smoking Phillies cigars for years and recently thought they were discontinued after a gas station wrongly told me so. Luckily, that wasn't true! I ended up finding Buitrago Cigars as a backup option for a similar quality and taste. Buitrago Cigars not only had a great selection, but they also had fast delivery, good prices, and even threw in some extra packs for free, which really impressed me. I'll definitely be coming back to them for my cigar needs and won't rely on gas stations anymore.
High volume business, responsive customer service
I just made a big purchase from this company, and even though there were some delays because they're so busy, I was really impressed with how they handled everything. It might take a little bit to hear back from them, but they were really nice and quick to fix any errors, giving refunds when needed. I've spent over $1000 with them in the last 3 months and I definitely plan on sticking with them for future business.
Perfect selection, affordable prices, fast shipping
I just bought some cigars from this shop and I gotta say, I was totally impressed. They had exactly what I was looking for, and the prices were really good. Ordering was easy, and my package arrived quickly. The shipping was done well and all the cigars were in perfect shape. I definitely suggest checking out this place for all your cigar needs!
online cigar purchase
I recently bought some cigars online from this company and for the most part, it was a good experience. I was a little unsure at first because of some mixed reviews I had seen, but I decided to go for it anyway. The process of ordering was easy, even though it took a while for my stuff to actually get shipped out. I had a small problem with the tracking number, but eventually, my package made it to me. Despite these little issues, I was happy with the quality of the cigars. I spent around $300 on them, but I think it was worth it. Even though there were delays, I think the company is legit and reliable. I would definitely think about ordering from them again later on.
Cigars for my dad
My dad doesn't smoke a whole lot, but he does like to have cigars handy for special occasions. That's why when I stumbled upon this place with fast delivery and fresh cigars, I knew I had to grab some for him. The cigars arrived in just a couple of days, way faster than I expected, and they smelled so good that I almost felt tempted to give one a try! I'm really excited to see my dad enjoy them. All in all, it was a fantastic buy!
Torano Hogshead Cigars
I have to say, I have some mixed feelings about this shop. The prices are really good, which is awesome for me since I love my cigars. But man, they've got some serious availability issues. Every time I try to order more than a couple bundles of those Torano Hogshead cigars, my order gets denied because they're out of stock. It's frustrating because I just want to stock up and not have to stress about running out. It's a shame because they've got such good deals, but this problem is really holding them back. Overall, my experience has been kinda frustrating, even though the prices are great.
Cigar order
I ordered some cigars from this website not too long ago. The delivery ended up taking longer than I thought it would, so I had to contact them to ask what was up. The customer service person I talked to wasn't all that helpful, and then I had to wait even longer for my order to actually go through. Finally, my cigars showed up, but overall, the whole thing was pretty annoying.
Fresh, delicious cigars
Man, I gotta say these cigars are top-notch! They taste super fresh and delicious. There's not too much vanilla flavor, but if you really pay attention, you can catch some amazing hints of vanilla in there!
Quick and convenient online shopping experience
I just bought something from this website and it was really easy to use. The whole thing was simple, and I had no trouble finding what I wanted. They kept me updated on when my order was coming, and it arrived right on time. When I needed help, they got back to me quickly. In the end, I was happy with how everything went.
Cigars
I had a pretty bad experience as a customer at Buitrago Cigars. I ordered a specific cigar, but they sent me a different one without asking me first. When I reached out to them about the mistake, they said the original item was out of stock. They wouldn't give me a refund or let me return it, but only offered me half off store credit. This kind of shady behavior shows they don't really care about keeping customers happy. I would suggest avoiding this company, since they only seem to care about making money. After what happened to me and what I've read in other reviews, I'm not sure I can trust this business.
Cigars
I ordered some cigars from this website and it's been a total nightmare. It's been a whole week and my order still hasn't been shipped. I've tried reaching out to them multiple times through email, but I've only heard back from them once. I even tried to cancel my order and get a refund, but they're not responding at all. I have a feeling something fishy is happening, especially since I've seen other customers complaining about similar issues.
Product selection, easy ordering, shipping time
I just bought something from this store and I gotta say, I was pretty happy with the stuff they had to offer. Ordering was a breeze and I liked that they usually deliver in 3-4 days. My last order did take a bit longer to get to me, but thankfully it still came in time before I used up all my previous stash.
Grenadier cigars
I recently bought some Grenadier cigars as a gift for a family member. I had a hard time finding them in stores, so I gave Buitrago Cigars a shot and ordered them online. I was pleasantly surprised at how easy it was to place my order and how quickly the cigars arrived. Buitrago Cigars did a great job keeping me updated on my order every step of the way, which I really appreciated. And to top it off, my cigars showed up just 3 days after I ordered them, which was awesome. I'm super happy with how everything went and will definitely be ordering from Buitrago Cigars again. Thanks for the great service!
Camacho tumbler with assorted cigars
Hey, so I checked out this really cool cigar shop and came across this awesome tumbler filled with a variety of cigars. I managed to find a coupon online, so I had to grab it. The package arrived super fast, like within a week of placing the order. No complaints whatsoever, I'll definitely be ordering from here again!
Hard to find blunt wraps
I just bought some rare blunt wraps from an online store and they turned out to be exactly what I was expecting: super fresh and on point. I went for the cheapest shipping and got my order in around a week. Overall, I had a great experience with my purchase and I'll definitely be shopping there again.
Easiest order, cheap, fast ship
I recently ordered from this place and it was so easy! The prices were reasonable and my package arrived in record time. I didn't have any other needs, so thanks a bunch!
Just bought cigars, got some free stuff
This store was really easy to order from, they verified me quickly and shipped my stuff fast. My cigars arrived fresh and they even threw in a few freebies, which was pretty cool. I'm also curious if they sell those Royal Hemp Blunt Tobacco-Free wraps that they gave me because they were awesome!
Glass item
I just bought this glass thing from the store and I gotta say, they really took care in packaging it up real nice for shipping. The item showed up without a scratch, all thanks to that protective packaging. I did have a little hiccup at first because I didn't realize their working hours, so my order was a bit delayed. But the customer service team was quick to respond, super understanding, and they fixed everything up right away. All in all, shopping at this store was a good experience. I definitely recommend it.
two boxes of Camacho Connecticut gordo size
July 5th I ordered two boxes of "gordo" size... this was confirmed by the company not only when ordered but also confirmation of shipping. After a week of not receiving a shipping confirmation I went online and found it still said order was pending, so I wrote the company-asking that if the product was not in stock then cancel the order and refund my credit card charge. Day later I received confirmation of shipment. When it finally arrived, it was the wrong size product. I saw phone number for customer service, on the order confirmation and shipment confirmation, so I called-to learn that the company no longer has customer phone support-to me the fact the phone number appears on the various confirmations is misleading and deceptive practice. I emailed the company via its website-it has now been over a week and still no response, not by phone and not by email... not an apology or a partial refund (since the size that was shipped actually costs less than the ones I ordered). I will NEVER buy from this company again and I've noted in various online reviews that others are sorely disappointed in dealing with this company.
Review with most votes
This is seriously awesome
here i can make my own cigars and its so interesting as well as amazing that i think whoever likes to do such stuffs must try it. There are different options in products which a... Read onBy: Gloria Rose