ClickInks33 reviews
This score is based on 33 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Half order, half answers
save yourself some time and don't count on them. I first heard about this place from a coworker who swore by their prices, so I ordered a drum unit and some ink cartridges. They sent half the stuff. The rest? Radio silence. The box showed up a day late and one cartridge looked dented. No emails, no tracking, nothing. Calling in felt like a bad improv skit — the rep said they have the product but "don't know" when it will ship, then refused to patch me through to a manager. After I emailed they canceled the missing items without apology and said a refund would take one to two billing cycles. One to two billing cycles. That's absurd and slow. I'm annoyed, a bit amused at the nonsense, and now I won't recommend them to anyone.
Bought it, learned my lesson
read other reviews first and maybe don’t assume a friendly refund process. At least I got something back, so I’m mildly relieved, but I’m not coming back.
Waiting-game ink
I ordered ink cartridges on Feb 7 and honestly thought they'd show up in a week or two — nope. They finally turned up March 4, by which time I'd already bought replacements from somewhere else. First impression when I opened the box? Everything was sealed, neat, so no damage — which is good, but also kind of useless since I didn't need them anymore. I told Clickinks right away I wanted to return them, sent the photo they asked for (same day), and then… crickets. I chased them a couple times — on March 14, again on the 19th — and still no proper return instructions. It’s annoying because the product was fine; the real problem was the delivery lag and slow follow-up.
Sort-of-smooth but odd customer service
double-check stock and be ready to call.
Late arrival, then silence
someone did acknowledge the photo, but honestly the slow, patchy follow-up left me annoyed and still waiting.
Mismatch and a long follow-up
the packaging itself said "not for this model." I contacted customer support right away. They told me over chat and email that the cartridges should still work and that if they didn't I'd get a full refund. They did not work. I spent days trying to get a straight answer, calling, emailing, calling again — replies were slow or missing. Eventually I opened a dispute with PayPal which pushed things along. After filing that complaint I finally received the full refund, though it took longer than reasonable. So, was it painless? No. Did I get my money back in the end? Yes. Would I order again without hesitation? Probably not, unless things change.
Cautious purchase turned sour
I almost skipped this order — the price seemed right but some reviews made me wary. Still, I placed it and got the ink about two weeks later. First thing, cartridges looked fine but the printer wouldn't accept them; same issue on two different printers. I called the toll-free number and was told to ship it back with the tracking number and they'd refund once received. Okay, I did that, emailed the tracking, and then radio silence. A week went by, then two, then finally a refund for $7 — I had paid about $20 plus shipping. No apology, no explanation, nothing about withholding the rest. I followed up asking why a partial refund, no reply again. It's not really about the money so much as the hassle and the shrug. My doubts before buying didn't go away — they were confirmed. Lesson learned, I guess, really.
Printer fit, but not working
they fit perfectly, felt fine, and then an error message. I called and got stuck under that persistent automated “you’re important” loop, multiple long holds, chat wouldn’t load, email asked me to send photos of the obvious error like I don’t know what I’m seeing. I did get through to ask for a return but now I’m facing a return authorization and possibly waiting a month for a nearly $100 refund. Small surprise: the packaging and build quality were better than I expected. Still, the whole support/refund side ruined the experience for me.
Printer ghosted the cartridges
I’m elbow-deep in a move, labels to print, coffee cooling, and my printer treats these new cartridges like they’re undercover agents — it just won’t recognize them. The cartridges themselves felt fine in the hand, snapped in with that normal click, packaging wasn’t shaky, ink smelled normal — all the little signs like, yeah, this should work. But the printer? Nada. I spent most of the day chasing support: an automated system that kept reminding me I’m “important” every five seconds (which only made me more anxious), holds over eight and ten minutes, an email asking for pictures of the exact error like I don’t know what I’m looking at, and a chat function that didn’t work at all. No fix, no prints, just wasted time. I asked about returning them and now I’m stuck wondering if I’ll wait a month for a refund on almost $100. Not terrible product feel, honestly, but the whole experience was a mess — wouldn’t risk ordering again.
Printer lifesaver, awkward refund dance
not so much. I tried every troubleshooting tip online and still no luck. Customer support did send a return postage label and were polite — that actually calmed me down — and they confirmed receipt of the Returned items several times. They kept saying the refund was on its way, escalated it, mentioned PayPal, asked me to wait 24 hours… and then another week. So yeah, still waiting. It’s frustrating, I kept calling, I stayed calm, but the follow-through on the refund is sloppy. On the bright side the cartridges themselves print well when they work, delivery was quick, and price is fair. Not perfect, but overall I’d try them again — just be ready to chase down that refund if needed.
Smudged cartridge, slow resolution
the product itself felt cheap and inconsistent. Handling the cartridges made me pause — sticky spots, uneven plastic edges, a definite manufacturing feel. I mean, I get defects happen, but it’s the way it affected use that mattered: wasted time, wasted paper, interrupted plans. Emotionally I was just tired of going back and forth, relieved when the money finally showed up. Overall the frontline did okay, upper management response was the bottleneck.
Slow shipping, poor follow-up
By the time I opened a PayPal dispute, I’d already wasted nearly three weeks waiting for cartridges I bought because of a “free 3‑day” shipping banner. I first saw the deal on a Facebook ad and even tipped a coworker who needed ink right away. After ordering I called, emailed and used the chat — radio silence. The status only moved after PayPal got involved, but tracking stalled in the handoff between DHL and USPS and hasn’t updated. PayPal says they can’t act until Clickinks does basic tracking research, which hasn’t happened. I ended up buying replacements elsewhere to keep working, so it cost me extra time and about $114. The item might still show up or might be lost, I don’t know, but I won’t risk it again. If you care about timely delivery and customer service, I’d look somewhere else.
That little moment of relief
I still hear the soft clunk in my head from when I first popped a replacement cartridge into my Epson and it refused to wake up. I’d ordered a set of reman cartridges — they arrived quickly, even with an extra black thrown in — and at first I thought, okay, not bad. Then the printer wouldn’t recognize the cartridge. Took another one, same story. Turned out a tiny plastic tab from my printer had somehow broken off and ended up lodged in the cartridge, and the cartridges were missing the little contact board. No easy fix, and my printer was basically done. ClickInk did respond, gave me a return label and said they’d refund me. That part took forever — months of back-and-forth — but when they finally issued a partial refund I felt oddly relieved, like a sore knot eased a bit. It wasn’t enough to cover everything, so I had to buy a new printer. I’ve had good luck with remans from other sellers before, so I’m not ruling them all out, but this one was a hassle and left me wary.
Ink purchases
I've been buying ink from this store for almost twenty years now, and let me tell you, it's been quite a journey. Ordering is easy peasy, no complaints about that. The service is fantastic. The customer service reps are always so helpful and on the ball, which is more than I can say for a lot of other companies. And the pricing? It's competitive and really helps me save some money. Delivery-wise, never had any problems. Always right on time and in good shape. Keep up the good work, guys.
Compatibility issue with ink cartridges
The ink cartridges I got from your company don't work on my computer. It's really frustrating and disappointing. I have to go through the trouble of sending them back and looking for a new supplier now.
Quick shipping, well packed toner cartridge
I was really excited when my toner cartridge arrived so quickly! It came way faster than I expected. And it was packed really nicely, so I don't have to worry about any damage. The price was incredible, like really good. It was way cheaper than if I had bought it at the store. I'm looking forward to seeing how it works in my printer!
Incorrect product received
I'm really annoyed with the purchase I made from this company. I asked for a certain toner, but they sent me the totally wrong one. And now I'm stuck dealing with trying to fix this mess. It's been a total nightmare trying to get the right product, even with the help of one good rep. I just want my order, shouldn't that be a simple thing?
Return request for wrong product
I reached out to customer service about an issue I had with a wrong product that was sent to me back on Feb 29. The person I talked to was nice, but I had a tough time understanding her. She said she would email me the return instructions and a shipping label, but I never got either of them. I also tried contacting them through email on the website, but no one got back to me. In the end, I was let down by the customer service I received and I don't plan on ordering from this site in the future.
Toner cartridge replacement
I just bought a replacement toner cartridge and got a little confused when I saw how big it was. I thought it was the wrong one and wouldn't fit, but I called for help and they walked me through how to swap it out. The person on the phone was really patient and nice, and I'm happy with how it all turned out.
Easy ink cartridge purchase
I was happy with how easy it was to find the ink cartridges I needed for my printer on this website. Ordering was simple, and getting an extra black cartridge was a nice bonus since I go through that color the most. The only thing I wished for was a more specific delivery date, instead of just a 3 to 8 business day estimate. Even though my account was charged right after I ordered, which made me a bit nervous, I had to trust that the shipping would be smooth.
About ClickInks
ClickInks is an online retailer specializing in the sale of printer ink and toner cartridges. The company offers a wide range of products compatible with various printer brands and models, striving to provide cost-effective printing solutions for both home and office environments. ClickInks prides itself on offering high-quality ink and toner cartridges, including both original manufacturer products and remanufactured or compatible alternatives, aiming to cater to the diverse needs and budgets of its customer base. Their business model focuses on delivering these products directly to consumers through their online platform, ensuring convenience and accessibility. Although the exact founding date is not specified, ClickInks has established a presence in the printer supplies market over the years by emphasizing customer satisfaction, eco-friendly options, and competitive pricing.
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Contact Information
107 Commerce Street, Lake Mary
32746 FL
United States
Categories ClickInks
Online Shop | Office, Hobby & Party Supplies
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Last update: October 2025
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