Cratejoy - Overall Rating based on 21 reviews
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Book subscription for daughter
I signed up for a book subscription for my daughter and it was a complete letdown. Once I got charged for it, I got an email saying the shipment was on the way, but the tracking number said "Shipment Not Found." And now the seller isn't even on Cratejoy anymore. I tried contacting customer service via chat and email, but got no reply back. Eventually, I canceled my subscription but they said no refund would be given and I'd just stop getting books at the end of the year subscription, even though I never even got any books in the first place.
Gift purchases
I've been using Cratejoy for a while now to buy gifts, and I've always been happy with it. It's super easy to use and there are tons of cool products and subscription boxes to pick from. I've never had anything go missing or show up late. Even though I haven't had to reach out to customer service myself, I've heard good things from people who have. The hardest part is just trying to pick which subscription box to try next, because there are so many awesome choices.
Subscription box experience
I love my monthly subscription box! It's always right on schedule and everything is in great shape when it arrives. I've signed up for four different boxes through this service and I've enjoyed them all so much. The products are top quality and there's such a great variety. I definitely suggest giving it a shot!
Subscription purchase
I signed up for a subscription on Cratejoy and ran into a lot of problems. They promised 5 months, but I only got 2. When I asked for help, they told me to reach out to the seller, but the seller never responded. So I asked Cratejoy for a refund. They did refund me, but only for 3 months instead of the 5 I was supposed to get. When I pointed this out, they basically told me to deal with it through my bank. Even when I tried complaining to the BBB, Cratejoy ignored me. This whole mess made me feel like Cratejoy doesn't really care about making customers happy or taking responsibility for the sellers on their platform.
Quarterly subscription charges
I decided to subscribe to a quarterly box from Cratejoy, but I had some trouble with the payment system. Even though I was supposed to be charged every three months, I ended up getting charged for two months in a row for a three-month subscription. I contacted their customer service about the problem, and they quickly refunded the extra charge. However, there was still a mistake in the billing that they didn't fix. Dealing with these issues was disappointing, especially since quarterly charges are supposed to be steady and expected. Plus, not having the option to escalate my concerns with customer service made it even more frustrating to solve the problem.
Toy subscription box
I'm a customer of this toy subscription box, and let me tell you, I am seriously impressed with how great their communication is. Their customer service is amazing – they always get back to me quickly and super politely whenever I have a question or issue. And let me tell you, the joy that their packages bring to my three-year-old granddaughter is just priceless. She literally can't wait for each delivery, and her excitement is totally contagious. Even her older brother gets pumped when the box arrives so he can jump in on the fun once she's done playing. The toys they send are top-notch, super high quality and a great mix of different stuff to keep the kids entertained for hours. Honestly, I can't recommend this subscription service enough for any family looking to add a little extra excitement and happiness to playtime.
Book box subscription
I signed up for a book box subscription on Cratejoy. But I've only gotten one box after paying for six months. I've tried reaching out to the seller with no luck. It's frustrating and disappointing, especially because it cost me over $300. I've had good experiences with other subscriptions on Cratejoy, but this one has been a bummer. I'm thinking about asking for a refund, but I really just want to get the rest of the boxes I paid for.
Subscription box organization tool
I've been using this subscription box organization tool for years and it's seriously been a lifesaver. It's super easy to use and helps me keep track of all the gifts and personal subscriptions I've got going on. As long as you stay on top of the details with your subscriptions, you shouldn't run into any problems. I really appreciate how it brings all my boxes together in one spot, making it a breeze to stay organized.
Subscription box purchase for son
I am extremely disappointed with my experience with this subscription box. I ordered a Throttle box for my son for Christmas, paying $157.00 for a 3-month subscription. However, I only received one box and despite reaching out to both the seller and Cratejoy, nothing has been resolved. I even got an email acknowledging that I didn't receive my boxes, but the ticket was closed without any further action. The seller has not responded to my messages, making me very unsatisfied with the whole situation. It's definitely a scam, and I would recommend everyone to avoid it.
Book subscription
I ordered this book subscription for my mom as a Christmas gift, thinking she'd get 6 months of books, but she's only received one so far. It's such a rip-off! I've tried to reach out to Cratejoy and the seller, but haven't heard anything back. It's so frustrating! I feel like I wasted $100 on just one book. The service is just terrible!
Digital gift card purchase
Oh man, I don't even know where to start. I wanted to buy a digital gift card, but I got absolutely nothing in return. No email, no communication - nada. It feels like my money just vanished into the ether. Seriously, how tough is it to shoot off an email with a gift card code? Apparently, it's too tough for this company. And customer service? It might as well not even exist. I tried reaching out multiple times and got zilch in terms of help. It was a total mess. Cratejoy, you really need to step up your game. This whole thing was a major letdown.
Subscription box discovery
I found this awesome website called Cratejoy.com and let me tell you, I was totally hooked by all the subscription boxes they have to offer. I decided to sign up for a few different boxes, and man, I have to admit, I am seriously blown away by the amazing products and wide selection. The people selling these boxes have been top-notch, always delivering on time, packaging everything carefully, and giving great customer service. The stuff inside the boxes has been even better than I imagined, and I've found some awesome new products thanks to this site.
Stamped Tote Bag Art Kit
I recently got the Stamped Tote Bag Art Kit subscription as a gift and unfortunately, I've run into some issues from the get-go. First off, the project tutorials aren't easy to find, so I had to reach out to customer service just to locate them. On top of that, the boxes don't come from Cratejoy like I expected; they're actually from a different company which caused some delivery delays. There was a big gap of two months between getting the first and second boxes because of a so-called company move, which was pretty annoying. It's also been disappointing how slow customer service has been to respond - sometimes I'm waiting over a day for an email back. The tutorials aren't all that helpful either, with vague instructions like "mix to a nice consistency" without any more details. All in all, the whole experience has been frustrating and kind of underwhelming.
Subscription box purchase
I have to admit, being a customer on Cratejoy is not as great as I thought it would be. It seems like they care more about making money than making sure sellers are happy. The fees are really high, and they don't tell us much about when we'll get paid. When I asked customer service for help, they weren't very clear and didn't give me a timeline for fixing things. It's frustrating that sellers have to figure things out on their own instead of Cratejoy telling us upfront. It's disappointing that the service isn't great for customers, and it's even worse for sellers.
Craft Subscription Box
Oh my goodness, I am totally hooked on this craft subscription box I got from Cratejoy! As a 12-year-old, I really enjoy being creative and this box has everything I could possibly need to start scrapbooking and painting. It's a blast trying out new things and creating cool art projects. Plus, it's a nice way to unwind and take a break from schoolwork and all that stuff. The price is really reasonable and the items inside are top-notch quality. I can't wait to see what's coming in next month's box!
Cooking crate for teenage nephew
I just picked up a cooking crate for my teenage nephew as a present, and I gotta say, I am seriously impressed with what it came with. This thing had a bunch of cool cooking tools, recipes, and ingredients that were both fun and educational for my nephew to dig into his cooking passion. The whole vibe of the crate was super cool and really got his creative juices flowing in the kitchen. If you know a young chef in the making, I definitely suggest checking out this crate for a fun and educational gift idea.
Subscription boxes
I gotta say, the subscription boxes on this platform are seriously impressive. I've tried out a few different ones from different sellers, and each one has totally blown me away. The stuff in every box is super high quality and diverse, and the people I've gifted them to have been over the moon with what they got. It's so easy to check out all the different options in one spot, which makes gift-giving so much simpler. I'm definitely gonna keep coming back and ordering from this platform whenever I can.
Subscription box variety
Cratejoy is like the ultimate spot to find all the coolest subscription boxes. Whether you want yummy snacks, cool art projects for your kiddos, or anything in between, Cratejoy has it all. I definitely suggest checking out all their awesome options to pick out some faves for your family. The stuff they offer is top-notch and there's so many choices, you'll never be bored.
Variety of holiday gift options
The different choices on this website really made my holiday gift-giving experience special! I found the perfect gifts for all my loved ones. And it was so handy being able to customize the shipping addresses for each gift. I also liked getting updates when each gift was on its way. It was a great way to spread holiday cheer, even from afar.
Subscription box purchase
I really love this place because the website is just so easy to navigate. You can grab a box for yourself or even as a sweet gift for someone else. And the best part is, if you ever have any questions, the customer service team and the seller are super quick to reply. They've got a ton of different boxes to pick from, so you're bound to find one that suits your interests and hobbies perfectly. It's like opening up a monthly treasure chest of surprises!
Review with most votes
THIS IS PERFECT
Cratejoy is something i didnt even knew existed. the subscription box from here is way too perfect and its something i was looking for a really long time, i finally got it and t... Read onBy: Natasha Morris