Spotlight: What are our customers saying?
every personalised piece i have and other jewellery, and items are stunning and unique. Prices are a bit high but I guess as each personalised piece is custom made its justified 25yrs ago I colle...Read on
Absolutely fuming with the poor craftsmanship on my Queen Elizabeth Sculpture I purchased & returned straight away with a full refund. Especially being our Queen so took it really personal &...Read on
Arrived this morning very pleased with the bangle and the beautiful words.Read on
Danbury Mints pamphlets are NOT too Scale. They misrepresent their Jewelry. That actual Jewely is much Smaller in Size. Respectfully,Read on
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jewelry, dolls, other items
every personalised piece i have and other jewellery, and items are stunning and unique. Prices are a bit high but I guess as each personalised piece is custom made its justified
25yrs ago I collected the series of authorised ShirleyTemple dolls and they are just beautiful. I wish they would bring them out again. Cant recommend DM enough. And they have even replaced items that have gone missing in mail from the US to Australia with no.problem. Customer service on the ph and email is always superb answered immediately
Queen Elizabeth Sculpture
Absolutely fuming with the poor craftsmanship on my Queen Elizabeth Sculpture I purchased & returned straight away with a full refund. Especially being our Queen so took it really personal & not one apology from anyone! Would not recommend buying from this company,feel it's all produced on a production line.
Bangle with inscription
Arrived this morning very pleased with the bangle and the beautiful words.
Danbury Mints pamphlets are NOT too Scale. They misrepresent their Jewelry.
That actual Jewely is much Smaller in Size.
I purchased some jewelry when I received it I didnt like so I sent it back it has been two weeks now and I still didnt receive a refund I know they received it because I tracked it. It doesnt take them long to take the money from your bank but they dont l
They advertised these on a special for Valentines day 2021 at $99.00 and you could make payment. They did a bait and switch. I started to notice that I was continuing having $34 month payments and called. Very rude on from customer service. Spoke with a Kathryn and she insisted that these earrings were never on sale that they have always been $149.00 and then spoke to a supervisor. Who was totally rude as well. So, I ordered hoop earrings for $99.00 and ended up being charged $174.12. And found that the earrings aren't even diamonds or 14K gold.
An item of personalized jewellery came to my address today from this company. I do not know where they have go my details from or why they have sent it when I have never had any communications with this company. Why would you send anything without pre-payment I don't know. I suspect it some sort of Scam and this needs looking into! Please be aware!
Will avoid Danbury Mint for terrible service and disappointing timely delivery. As of 12/27/2020 have not received my order made in November, 2020.
Ring with names
Danbury sent me an advertisement for a ring. It was Guarantee Christmas Delivery, 4 to 6 weeks after ordering. I ordered it the next day (first week in November). Received email that it had shipped on 12/7/20. No update in tracking since then. I sent an e-mail and received the following - "Thank you for your recent inquiry. We show that the order was shipped to your address. USPS are not updating their tracking in a timely manner due to the volume. You should see the order arrive over the weekend. If you do not have it by Monday, please let us know and we will order a replacement for you. Unfortunately, if we order a replacement, it won't make Christmas. We apologize for the inconvenience and delay. If we can be of further assistance, please let us know."
What happed to Guarantee Christmas Delivery? They managed to charge my credit card on time. I also called their service desk, completely useless. The gal could hardly speak English and had no update (actually I do not believe that she understood what I was saying). This use to be a good company, but from my experience and the other reviews, I would say their service has dropped dramatically and should be ready to go out of business soon.
Am well please with this company! good job keep up the good work
You actual problem was more like the WORTHLESS USPS than the Danbury Mint. I have correspondence take more than 3 weeks traveling to a nearby city which is less than 50 miles. No wonder why USPS is going bankrupt! I always pay the additional shipping cost whenever available to AVOID the USPS at all costs!