Edgepark Reviews
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Ostomy supplies
I've been getting my ostomy supplies from Edgepark for a few months now, and I have to say, I've been pretty happy with their service. The process of placing an order is easy, and I like that I can just have my supplies delivered right to my doorstep. The customer service team has been really helpful whenever I've had questions or needed some assistance with my orders. Plus, the prices are competitive compared to other suppliers I've used before, which is great. And when it comes to delivery, my orders have always shown up on time and in good shape. Overall, I'm satisfied with the service that Edgepark offers for my ostomy supply needs.
Insulin pump supplies
I recently bought some insulin pump supplies from Edgepark and I was really happy with how everything went. Their website was easy to use, I found the stuff I needed quickly. Ordering was a breeze and I got updates on my order regularly. The customer service team was great at answering my questions and addressing any concerns I had. The prices were fair compared to other places I've bought from before. Delivery was quick and everything arrived in good shape. All in all, my experience with Edgepark was really positive and I would definitely suggest them to anyone looking for medical supplies.
Ostomy supplies
I've been getting my ostomy supplies from Edgepark for about a year now. It's been okay overall, but it's been kind of hit or miss. Ordering stuff on their website is pretty simple and straightforward, which is nice. But when it comes to customer service, I've been a little disappointed. There have been a few times when the person I talked to didn't really know much about the products I was looking for, or couldn't give me the info I needed. It can get frustrating when you're not getting the help you're looking for.
Diabetic supplies
I just got some diabetic supplies from Edgepark, and I have to say, I was really impressed with how easy it was to place my order. Their website is super user-friendly, so I found what I needed in no time. The customer service team was great too - they answered all my questions about my order. The prices were good, and I felt like I was getting a good deal. Plus, my order arrived quickly and was well packaged. Overall, I had a really positive experience with Edgepark, and I'll definitely be using them for my medical supplies in the future.
Ostomy supplies purchase
I recently bought ostomy supplies from this company and it was not a great experience. First off, their ordering process was kind of confusing and not easy to use. It took me a while to even figure out how to place an order. Then, when I called customer service with questions about my order, I was put on hold for a really long time and the person I talked to didn't seem to know much about the products. On top of that, the prices were higher than I thought they would be. I thought I was getting a good deal, but I actually paid more than I would have at a local pharmacy. To make matters worse, the delivery took longer than they said it would, and when the package finally arrived, some of the products were missing. Overall, I was not impressed with their service at all.
Ostomy supplies purchase
I've been a customer of Edgepark for a while now and I have to say, their service is top-notch. The ordering process is super easy and my ostomy supplies always arrive quickly. The customer service reps are helpful and really know their stuff. I love being able to order everything online and have it show up at my door. The products are high quality and have made my daily routine much smoother. I definitely recommend Edgepark to anyone who needs medical supplies delivered straight to their home.
Diabetic supplies
I ordered my diabetic supplies from this place and it was really simple. All I had to do was fill out some forms and then they shipped it directly to my house. The delivery came right on time, and the products were exactly what I needed. The only thing that could've been better is if they offered more options to choose from, but all in all, it was a pretty good experience.
Ostomy supplies
I wanna tell you about this company I dealt with. I ordered some ostomy supplies and let me tell you, it was a total nightmare. The website was a pain to use, customer service was no help at all, the prices were crazy high, and the delivery took forever. I definitely wouldn't recommend them to anyone.
Insulin Pump Supplies
BE WARNED EDGEPARK is conducting illegal business practices, and theft from customers:
I am a disabled veteran living on disability, who has had MONEY STOLEN BY EDGEPARK.
On Dec 10th, 2021, and order was placed with Edgepark Medical that included a $160 deductible. My deductible had been fully covered in the year due to hospital visits, and I have not paid a deductible all year as my deductible had been reached in Jan 21. (Edgeparks practice is to show the cost of an order if your deductible has not been met). Edgepark charged me $160, even though my insurance also paid for it. That is theft. They are double charging both insurance and customers!
In January 2022, I received my insurance EOB which showed my insurance had paid for the $160 order, as well as Edgepark taking the amount from my bank account so the order was paid for twice. I contacted Edgeparks Billing department, who after ckecking their system agreed the order was paid twice, and then stated I should receive a credit in 2-3 weeks. So I waited...
In March, I followed up with EdgePark billing department, as I had not received the credit to my account. They checked the account and apologized, as they were unsure why it had not been processed as they saw the payment from both myself and the insurance in their system. I was assured they would resubmit it for processing as a return to my credit card, and that it would be credited to my card within the next couple weeks... I waited again...
It is now May 4th, and I have not received the $160. I contacted EdgePark again today to check the status, and was informed that they don't show credit was due or being processed. They also stated they do not have insurance EOB (which they had on prior calls) to verify insurance paid for the order, and that they would need to verify it with insurance which will take added weeks just... all LIES.
This is now over 5 months in with no resolution or expected date of payment. Taking double payments from both insurance and customers is illegal.
Still Waiting...
Tip for consumers:
Contact your pump supplier directly. You can order direct and eliminate this middle man that has no idea how to manage inventory or business. This company will steal from you.
Avoid at all costs... or it will cost you $$$$.insulin pump supplies
They work for the insurance company, not you. A 90 day supply is sent every 3 months, which is > 90 days. Patient is forced to use infusion sets longer than advised. Terrible company.
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Insulin Pump Supplies
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