FTD - Overall Rating based on 31 reviews
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Flower delivery order
I ordered flowers for my mom's birthday two weeks early. When the florist came to deliver, my mom didn't hear the door because she was in the bathroom. I called customer service at FTD and talked to several people for over 3 hours trying to figure out what was going on. None of them could give me a straight answer or fix the issue. They said they would upgrade my order to make up for the inconvenience, but later changed their minds when I called back. I ended up having to insist on getting a refund because I was so fed up. I've been a loyal FTD customer for a long time, but after this mess, I won't be using their services again. And to make matters worse, when I asked to speak to a supervisor, they wouldn't even get on the phone!
Sold my info on the same day I ordered flowers
I bought some flowers online and as soon as I did, my personal info got handed out. Now my phone won't stop blowing up and I keep getting spam mail with the name of the person I sent the flowers to. Luckily, it wasn't a romantic interest. I think from now on, I'll just stick to supporting local flower shops in person.
Last minute order
I recently placed a last-minute order and I was really happy to see that the delivery arrived on time and the flowers were fresh and gorgeous. I wasn't sure about ordering so late, but FTD showed me that it was possible. The flowers were arranged really nicely and they made the person who received them smile. I will definitely use this service again next time.
Mother's Day flowers delivery
I actually ordered some flowers for Mother's Day just a couple of days before the actual holiday, and I was really surprised at how simple and easy it was to order them online. The guy who delivered them was right on time, and he even called me when there was a little issue with the delivery. The flowers showed up super fresh and absolutely gorgeous, which made everyone in the house really happy. I just wanted to say thanks to the whole team for their great work and for making it such a nice experience.
Mother's Day flowers
I decided to order a fancy bouquet of flowers for Mother's Day to make my mom feel extra special, but it turned out to be a huge letdown. The flowers didn't show up when they were supposed to, and the company kept telling me they were on the way for almost a week before completely disappearing. The lack of communication and all the empty promises just left me feeling frustrated and really disappointed. I tried to contact them several times to fix the problem, but all they did was refund my card without even trying to make things right. It felt like they didn't care at all about the inconvenience they caused or how upset my family was. I definitely won't be using them again, and I'd recommend others to stay away from them too.
Flower purchase
The website was really easy to use and I found the perfect flowers so quickly! There were tons of beautiful arrangements to pick from and the prices weren't too bad. I love being able to send flowers to someone who's far away and know they'll get something nice.
Mother's Day flower order
I ordered Mother's Day flowers hoping for a beautiful bouquet delivered on time, but my experience with the company has been a letdown. The flowers were supposed to arrive on 5/11, but I kept getting emails apologizing for the delay and promising delivery the next day. It's been eight days now and still no flowers, which left me really frustrated and unhappy.
When I called customer service to ask about the delay, they were confused and couldn't give me a straight answer as to why the flowers were late. I had to end up canceling my order and now I have to wait 1-4 business days for a refund. Needless to say, I'm really disappointed by this whole situation and I won't be using this company again.Picture-perfect bouquet
The flowers I ordered looked just like the picture I saw online, and I was pleasantly surprised. They were so fresh and colorful, and the arrangement was just gorgeous. Plus, they arrived right on time, which was great. Overall, I was really happy with my purchase.
Arrangement delivery mix-up
I ordered a beautiful bouquet for a special event on May 23rd, but it ended up being delivered a day early without even checking with me first. On top of that, the flowers in the bouquet were totally different from what I paid for - they used cheap substitutes instead of the nice ones I had chosen. When I reached out to customer service, they promised to send the right bouquet, but it never showed up. Really disappointed and feeling like they were not honest with me. Save yourself the trouble and stay away from this company.
Valentine's Day flower delivery
I had a really bad time with FTD when I ordered Valentine's Day flowers for my fiancé. I made sure to give them the right address and even called to double-check, but somehow they still ended up at the wrong place. When I called to ask about what happened, the customer service person was no help at all and wouldn't even let me explain. It was so annoying not being able to surprise my fiancé at her job with the flowers, but at least she still loved them when they finally showed up.
Dish garden for out of town friend
I ordered a dish garden for my friend who lost her Mom, but it was a huge letdown. It arrived on time, but it looked nothing like the picture online. The plants were in the wrong container and the whole thing just looked really sad. My friend even sent me a picture of it, and it seriously looked like a project a kid would make in art class. I felt so embarrassed and wished I hadn't ordered it from FTD.
Flowers delivered in snowstorm
I ordered some flowers and they were supposed to be delivered on a day when there was this huge snowstorm. But because of all that snow, the person couldn't manage to drop them off. The flower delivery person was really nice and came back the next day with them. I thought that was really awesome of them. And on top of that, the flowers were really pretty too.
Variety of flowers
They've got a bunch of really cool flowers to choose from, and they're not too expensive. I just wish they had more options without stargazers since those can be harmful for pets and people with allergies.
Floral bouquet for mom's birthday
I ordered this really pretty bouquet of flowers for my mom's birthday from this awesome flower website. The site was super user-friendly, I just picked out the nicest flowers and added a cute little note for my mom.
International flower delivery during winter
Even with the crazy weather in Montana, FTD pulled through and got those gorgeous flowers and extra bouquet of roses to my older sister. I can't thank them enough for their amazing service and effort to make sure that Christmas present got there on time. I'll definitely be a repeat customer!
Quick and easy flower delivery
The website was really easy to use, and I was able to order flowers super quickly. The delivery came really fast, and the person who got the flowers sent me a picture of them – they looked exactly like I thought they would. They were super happy with the flowers. Overall, it was a fantastic experience, and I would definitely order from here again!
83rd birthday flowers for mom
I got those flowers for my mom's 83rd birthday, and they arrived right on time, making her so happy. Sadly, she passed away not too long after, but I'm so thankful for the joy those flowers brought her. Big thanks to the florist who made it all happen.
Late Mother's Day Flower Delivery
I had such a terrible experience with my Mom's Day flowers. I put in my order a whole month early, but FTD dropped the ball and didn't come through on the big day. Even when I rescheduled it for two days later, they still messed up. The customer service folks just kept feeding me lies and making excuses. I really recommend not messing with this flower delivery company.
Same day flower delivery
I was kinda in a bind and had to send my boss some flowers at the last minute. Found this company that could get 'em there the same day, so I took a chance. The flowers got there on time and my boss was super pleased. She said they were real pretty too.
Mother's Day flowers
I ordered flowers for Mother's Day, but they still haven't been delivered. The customer service was awful, both on the phone and through email. FTD might as well stand for "Failed to Deliver". I had to file a dispute with my credit card company to get a refund.
Review with most votes
A Noble profession
Gifting someone is not just a practice also a good culture around the world.This is why now flowers and fruits and sweets with occasion card is well appreciated . FTD has done ... Read onBy: Samantha