Galactic Toys Reviews

: 22
50% Would buy here again

Most relevant positive review

  2024-03-20
Customer service and pricing
I had such a great time at Galactic Toys! The customer service was amazing - the staff was so fri...Read on
K. Dach

Most relevant negative review

  2024-02-18
Funko Pop figure
Oh my gosh, this store is seriously terrible! I ordered a Funko Pop figure and they managed to lo...Read on
Dedric

Review with most votes

  2023-01-12
Mediocre experience with Galac
I recently had the opportunity to purchase some items from Galactic Toys, and overall, my experie...Read on
Ada Aufderhar

Reviews (22)

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    Awesome action figure

    I got this super cool action figure from Galactic Toys, but then they ended up sending me two of them by accident! It was pretty awesome, but I really just wanted one. I tried to return it and get a refund, but they wouldn't give it to me. I had to go through a whole thing with Paypal just to finally get my money back. It was frustrating, not a great experience.


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    Action figures purchase

    I recently bought some action figures from Galactic Toys, and let me tell you, I was really let down by their service. Dealing with customer service was a nightmare, and trying to figure out what happened to my missing package was a huge hassle. The third-party seller they suggested, "shop," didn't help at all either. The person I talked to was not helpful at all, and honestly, kind of rude. All in all, my experience with Galactic Toys was super frustrating.


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    Figurine collectible

    I just bought this cool figurine from a store and I loved the actual product. But man, the shipping and handling was a mess and really let me down. Thankfully, the customer service was top-notch and fixed things up for me. I'd say go for the store for their awesome stuff, just remind them to get their shipping act together first.


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    Action figures

    My recent experience with Galactic Toys was really disappointing. I ordered a set of action figures from their website, but they sent me the wrong items. When I contacted customer service, they weren't very helpful and didn't seem interested in fixing their mistake. I paid for one thing and ended up with nothing because of their error. Trying to talk to them was super frustrating - phone calls went unanswered and emails took forever to get a response that wasn't even detailed. All in all, my time with Galactic Toys was a major letdown, and I definitely won't be shopping with them again.


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