Heartland Veterinary Supply40 reviews
This score is based on 40 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Auto-ship that actually works
I first heard about them from a neighbor and figured I'd try the auto-ship for my cat. I was a bit doubtful at first, delivery times worried me, but it's been a year and they're pretty much reliable. Customer service even dug through their mail to find a refill my vet wouldn't phone in. Makes life easier, for sure.
Finally no pharmacy drama
I signed up because my dog needs daily meds for a year now — vet won’t do phone refills and retail places were a mess. Auto-ship has been chill, meds arrive when they should. Had one small hiccup but customer service actually dug through their mail and sorted it. Makes life easier, still a bit wary but mostly relieved.
Missing meds drama turned okay
I needed pain meds for my dog after surgery, so I asked Heartland to rush the order. They told me it would ship same day, but four days later USPS showed nothing and their automated emails kept saying it's shipped. I was skeptical, kept emailing, then finally called and a rep actually checked things and pushed it through. Delivery was slow but ended up arriving, so mixed feelings.
Funny start
I actually found them through a neighborhood Facebook group when someone recommended Heartland for compounded meds. At first I was wary — the first compound didn’t suit my tiny five‑pound dog and I ended up talking with Amy a few times. She was patient, called my vet quickly, and we switched to a liquid Sophie tolerates. Shipping arrived on time and their pharmacist answered a couple questions too. Not perfect — the initial choice was off — but their follow through and delivery made me feel taken care of.
Empty pill box Sunday
pills coated, correct sizes, labels readable, the liquid med had a decent dropper, dosing was straightforward. My vet said their prescription fax/email got delayed too, so it's not just me. So, skeptical at the start, I ended up okay with the product quality, but their communication needs work.
Quietly useful
Saw it on Reddit; checkout smooth, kinda surprised
Keeper
Works smooth, pretty reliable
Quick meh verdict
Not great—started last week; staff clueless, usable
Small win, big relief
Right when they fixed it—felt relieved.
Fast delivery, decent help
Package was fast, support helpful — small hiccup, still good.
Quick med hookup
Found on Facebook, told friend — delivery fast, service kind, yay
Small win
My senior dog stopped limping — right then I knew, something that helps, after bad brands.
Quiet relief
Paused auto-refill after my sister suggested it; easy, a bit slow, glad.
Quick find, no fuss
Had my doubts before ordering flea meds, used them tonight — fast site, relieved and happy
Quick rescue
Quick rescue — they got my prescription to me really fast, much faster than expected.
Saw it, bought it, where is it?
Caught sight of it at my buddy's place, ordered right away — still waiting, so I can't say how it feels yet.
Quick delivery, undecided horses
Bought it last week for my horses; delivery was quick, packaging okay — now waiting on them.
Quiet after one call
Was annoyed by texts, called once — they fixed it. That moment I was actually satisfied, surprised it worked.
The box that hooked me
I saw the box at a friend's house and had to try it. Filled my cart, then blanked on the promo code — classic. Delivery was fast, courier friendly, customer service took a bit to reply though. Told my sister, she'll try
Persistent texts, fixed
Kept getting texts from them, even though I never ordered — support fixed it quickly, so I'm relieved, grateful.
About Heartland Veterinary Supply
Heartland Veterinary Supply is a company that specializes in providing pet medications, veterinary prescriptions, and a range of pet supplies directly to pet owners. Their offerings cover a variety of animal health products, including medications for chronic conditions, flea and tick treatments, and nutritional supplements, among others. The company aims to offer competitive pricing and convenience by allowing pet owners to access a broad range of veterinary supplies online. Heartland Veterinary Supply is known for its commitment to customer service and for facilitating access to pharmaceuticals and pet care products that may otherwise require a visit to a veterinary clinic or a physical store. Information on the company's founding or its complete history is not provided, but it has established itself as a reputable source for pet owners seeking veterinary supplies and medications online.
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Last update: March 2026
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Review with most votes
Great Idea
My two cats just released from stupid skin problems due to allergies.Thanks to Heartland. Initially started with one ,we couldn't diagnose on time being first time owned pets... Read onBy: Kevin