Hello Cake - Overall Rating based on 23 reviews
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Replacement product received promptly
I ran into a problem with something I ordered that showed up damaged. I got in touch with customer service, and they were so quick to help and sent me a new one no problem. Their customer service was seriously great and I'm super grateful for it!
Battery-operated product with gentle settings
This product totally blew me away, way better than I expected. It worked even better than the big brand names, with such gentle settings that I really enjoyed. But what really got me was how long the battery lasted - I haven't charged it in two weeks and it's still going strong. I'm completely happy with it and won't ever waste my money on a pricey alternative again.
Yummy cupcakes and cookies
Oh my gosh, these cupcakes and cookies are amazing! They taste so good and always put a smile on my face. The frosting is so yummy and the cookies are always soft and chewy. I just can't stop eating them, they're that good!
Spin Strokers purchase
I just bought a Spin Stroker and the customer service at this store was awesome! I got two Spin Strokers, one for me and one for a buddy. Sadly, my friend's toy wasn't working right. I reached out to Brendan in customer service and he was super helpful. In no time, a replacement was sent to my friend, and we got to keep the faulty one, no problem with returning it needed. The Spin Stroker is amazing and totally worth it. Thanks to the store's top-notch service, both my friend and I now have a new favorite toy.
Cake order
The ordering process went pretty smoothly, but the cake I got wasn't quite what I was hoping for. However, the customer service team was really something else! They handled my problem super fast and really went out of their way to fix things up. I was seriously impressed by how much they cared and how hard they worked to make sure I was happy. Even though there was a little bump in the road at first, I would absolutely order from them again because their service was top-notch.
Cake order
Yeah, so I ordered this cake for my mom's birthday as a surprise from this place. But then when I got the cake, they hit me with all these extra fees that were way more than half of what I paid for the cake! I was so mad cause I had no clue about those fees. I tried reaching out to their support but they were completely useless. I swear, I'm never buying from them again if they're gonna hit me with these crazy hidden fees outta nowhere!
Stroker replacement
The customer service at this place is seriously amazing. I had a problem with my purchase, but Hello Cake hooked me up by swapping out my regular stroker for a vibrating one. The folks there knew their stuff and were super nice the whole time, making sure I was happy with how things turned out. I really admire their commitment to making customers happy and I'll definitely be back for more stuff in the future.
Delicious treats to enjoy during "ME" time
This place is awesome! I'm only 12, but I love coming here to treat myself. The cakes are delicious and really add to my chill time. I tell all my friends to come here for some self-care and relaxation.
Cake purchase for a party
I had a really great experience with the customer service rep who helped me out with my order. They were super quick to respond and really knew their stuff. I'm so grateful for the awesome service and would totally recommend this place to anyone.
Yellow stroker
The yellow highlighter I bought recently was a total letdown. It didn't work and was a pain to return. I ended up tossing it, what a waste of money. I was excited to use it, but it was a huge disappointment. Although, I've bought things from this company before and they've always been good quality with great service. The other stuff in my order was awesome, so I'll definitely be shopping here again.
Personal toys for Christmas present
The products from this brand are awesome, but man, the shipping was a real letdown. I splurged on rush shipping to get my personal toys in time for Christmas, but they didn't show up until the week after. I shelled out an extra $15 for that, too. Bummer.
Cupcakes and cookies
The cupcakes and cookies I ordered came right on time and they were so good! I really liked how the company is all about sustainability and they really go above and beyond to make sure customers are happy. Oh, and those cute stickers in the package were a nice surprise! Even though the treats are made in Malaysia, they were top-notch and definitely on par with similar American-made products.
Sexual aides and lubricants
Hey there! Let me tell you about Cake - they have a great selection of sexual aids and lubricants. When my package arrived, it was in a plain brown box which was pretty cool. Inside, the packaging was really fun and eye-catching. I got my order quickly and I've been loving everything I bought.
Toys, lube, slow shipping
Yay for Tush Cush! I really liked the toys I got, they were awesome quality. The water-based lube wasn't the best, but that's how it goes with those, you know? So not really the store's fault. The shipping did take a while, thanks to Amazon always spoiling me with their speedy deliveries. But in general, I'm pleased with what I bought and I'll definitely grab more of the things I really enjoy down the road.
Toy purchase
I just had the best customer service experience ever! They reached out when I didn't respond right away and even threw in some stickers which was really sweet. I also appreciate how inclusive their products are, especially as someone who is nonbinary. I'm definitely looking forward to buying more from them in the future.
Cake for celebration
I bought a cake from that place for a party, and honestly, it was not good. The cake was dry and didn't have much flavor, reminded me of something you'd get at a regular grocery store. And the frosting was too sweet and left a weird taste in my mouth. I was expecting better, especially because of their good reputation.
Specialty cakes for a birthday celebration
The cakes from this bakery are absolutely amazing. The designs and flavors were a big hit at the birthday party. The presentation showed great attention to detail, and the taste was even better. The customer service was excellent, with helpful staff guiding me in choosing the perfect cake. The prices were fair for the high quality and craftsmanship. The delivery was on time and the cake arrived in perfect condition, surpassing what I expected. I will definitely come back for more cakes for future special events.
Delicious cupcakes
The cupcakes from this place are amazing! Every time I take a bite, it's like a party in my mouth. And the cool box they come in is like opening a surprise present. It always makes me and my friends so happy!
Rotating device
I was totally thrilled by how quickly that rotating device I ordered showed up at my door. I was so excited to charge it up and give it a whirl. And let me tell you, once I did, I was blown away by how effortlessly it spun and how it just followed my every move. It was such a cool and fun time using it, and I'm already looking forward to making it a regular part of my daily grind.
Tush Cush
I would highly recommend to anyone to use this if you can’t tolerate pain and you want to try something new, I had my husband get it even though we bought from Walmart it’s great , it works like it’s described n designed for, it’s not sticky, no odor or smell to it, works perfectly when you first use it as well! It’s good for any play u want!!!! And you don’t even feel pain at all which is a bonus!!!
Review with most votes
So-Low Lotion & Backside S
I had the greatest experience with Cake. Saw an ad on Facebook and after reading some reviews, decided to give it a try. The products are fabulous — way above the average qualit... Read onBy: Eduardo