Mum's Handmade - Overall Rating based on 41 reviews

88% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-17
Bikini and cardigan
I just bought a bikini and a cardigan from this store, and I have to say, I am super impressed. T...Read on
E. Predovic

Most relevant negative review

  2024-04-16
Wool cardigan purchase
I bought a wool cardigan from this store recently, and honestly, the whole experience was pretty ...Read on
Reinger

Review with most votes

  2020-01-05
THIS IS THE BEST KNITWEAR EVER
i love wearing knitwears and i was looking for such site for a long time Mum's handmade sure n...Read on
Emily

Reviews (41)

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    Bikini and cardigan

    I just bought a bikini and a cardigan from this store, and I have to say, I am super impressed. The quality of the items is amazing and the designs are really cool. Whenever I wear them, I get lots of compliments. The customer service was great too, with the staff being super friendly and helpful when I placed my order. I will definitely be coming back to buy more of their handmade pieces.


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    Wool cardigan purchase

    I bought a wool cardigan from this store recently, and honestly, the whole experience was pretty disappointing. To start, I didn't know about all the shipping fees, so when I got hit with a really high bill upon delivery, I was shocked. When I tried to talk to the staff about it, they were super rude and unprofessional. They wouldn't own up to their mistake and one of them even started yelling on social media. It was just not cool and made me feel disrespected as a customer. On top of that, the cardigan came with instructions saying I couldn't wear it in certain conditions, which was a big bummer. The shedding from the wool fabric was also a huge issue, making the cardigan pretty much unwearable. Overall, I was really let down by both the product and the service I got from this store.


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    Handmade sweater purchase

    I am so in love with the handmade sweater I bought from this place! The quality is top-notch, and I really appreciate the special handmade feel it adds to my wardrobe. Every time I wear it, I get tons of compliments, and it has definitely become one of my go-to pieces. Plus, the delivery was super quick and efficient, so I was able to start wearing my new sweater in a flash. Thank you for such an amazing product!


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    Handmade scarf purchase

    I was really disappointed with the handmade scarf I bought from this place. It wasn't great quality - the stitching was uneven, and there were loose threads all over it. Even though they claim their products are handmade, I had a hard time believing that based on what I received. When I tried to return the faulty scarf, customer service wouldn't process the return because of their handmade policy. Their lack of support left me feeling really frustrated and like they had deceived me. If I had read the reviews beforehand, I definitely wouldn't have bought anything from this brand. It's a shame that some brands aren't honest about their return policies and don't stand by their products.


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    Clothing items

    I wanted to tell you how much I love the clothes I got from this site. They fit me just right, are so cute and stylish, and the quality is top-notch. I can tell they were made with care and attention to detail. I'm super satisfied with my purchase!


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    Comfortable, luxurious, well-knitted, beautiful, soft, warm, compliments

    I am totally in love with the stuff I got from this store! They are seriously some of the comfiest and fanciest pieces of clothing I have. The quality is top-notch and the items are so well-made and pretty. They are super soft and cozy, but not at all bulky. Every time I wear something from here, I get compliments, even from people I don't know! I really adore everything I've bought here and will definitely be coming back for more.


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    Pockets in cardigan

    I'm really loving the cardigan I got, but man, I wish it had pockets! I mean, seriously, pockets are a must in the winter when I'm constantly running after my little brother. But hey, the customer service was top-notch! They were super quick to answer all my questions. I think it was Ann who helped me out - she was so helpful and responsive!


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    Scarf

    I bought a scarf from this store not too long ago and let me tell you, I was blown away by how amazing it is. The quality and design are top-notch. And the customer service was awesome, they were super helpful and made sure all my questions were taken care of right away. When I got the scarf, I couldn't believe how soft and cozy it was - it's a must-have for chilly days!


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    Soft and cozy sweater

    I finally got my cozy sweater and let me tell you, it was totally worth the wait! The quality is amazing and it's so soft, I just want to live in it forever. The craftsmanship is perfect and you can tell it was made with a lot of love and attention to detail. I am over the moon with my purchase and will definitely be back for more handmade goodies in the future.


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    Custom-made clothing order

    I'm so happy with the custom clothes I ordered from this place. They communicated clearly and directly, which I liked. The clothes were made and sent out fast, and I got them in only three weeks, which is fast for custom sizes. The quality is amazing, especially for the price. I am extremely satisfied with my experience here and will definitely come back for more in the future.


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    Handmade sweaters

    I absolutely love the handmade sweaters I bought from Mum's Handmade! They are truly works of art, each one unique and stunning. Whenever I wear one, people always compliment me on it. The craftsmanship is top-notch with great attention to detail. And the customer service is fantastic too. The staff is super friendly and quick to help with any questions. It's like being part of a warm and welcoming family every time I talk to them. I highly recommend these one-of-a-kind designs to anyone who wants unique, high-quality handmade items.


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    Knitwear jumper purchase

    UPS really messed up my order, but let me tell you, the folks at Mum's Handmade went above and beyond to fix it. They redirected my package to a drop shop and the wait was totally worth it. Now I have this gorgeous knitted jumper that I'm absolutely obsessed with. The quality is top-notch and it feels so luxurious, I never want to take it off. Huge thank you to the team at Mum's Handmade!


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    Unique and beautiful knitwear

    I'm totally obsessed with the gorgeous knitwear from Mum's Handmade! I don't come across stuff like this often in my neck of the woods, so stumbling upon this gem was a real treat. The quality is top-notch and I get super pumped every time they drop new items. I'm not a huge fan of winter, but these knits have me looking forward to the chilly temps. Thanks for creating such amazing products!


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    Cute hoodie

    Oh my gosh, I was seriously thrilled when my package from this cool handmade store arrived! I got the cutest hoodie and boy, let me tell you, the quality is amazing. You can totally tell that whoever made it really put their heart and soul into it. If you're into fashion and one-of-a-kind items, this is definitely the store for you. I'm already counting down the days until I can shop here again!


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    Cardigan purchase

    The folks at the store are seriously amazing! They really went above and beyond to make sure I got my cardigan in time for my vacation, even though I placed my order pretty last-minute. The lady who knit my cardigan was so patient and worked extra hard to get it done on time. I'm just super grateful for all their effort! I gotta give a huge shoutout to the whole team at the store for being so cool and helpful. Thanks a bunch for making my whole experience so darn fantastic!


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    Quick response to order issue

    I had a problem with my order so I called customer service. They were super quick to respond and they helped me fix everything right away. And on top of that, they were really nice and made the whole thing a lot easier for me.


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    Knit sweater

    I found the cutest knit sweater here, and it's seriously my favorite thing in my closet! The design is adorable and it's so cozy, I just love it! The quality is really good and it's super comfortable to wear all day. I feel like a fashion queen whenever I wear it. Definitely worth every penny! ??


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    Oversized chunky knit sweater

    This chunky knit sweater from here is seriously awesome! The design and quality are top-notch, just the way I like it. And the person who made it is really friendly and chatty, which just adds to the whole experience. I highly suggest this place for anyone in the market for some top-quality handmade knitwear.


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    Super cool cape

    I just got this really awesome cape that's super soft and cozy! The customer service from the brand on Instagram was amazing, they were so friendly and helpful. This cape is seriously one-of-a-kind, can't find anything like it in stores. I'll definitely be ordering from them again!


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    Summer knitwear

    The customer service at Mum's Handmade was so amazing. They were super nice and helpful, answered all my questions, and really made me feel good about my first purchase. That led me to buy more stuff from them. The things I bought came in the cutest packaging with little gifts and notes, which made it even better. Now I can't wait to see what new stuff they come out with. Overall, it was just a really great online shopping experience that went way beyond what I expected.